Hyderabad, Telangana, India
Seasoned Talent Executive with 22+ years across Talent Deployment, Talent Acquisition, Global Mobility, Immigration, and Strategic Business Advisor. Known for building and leading global teams, standardizing processes, and delivering measurable efficiency gains through data‑driven improvement and automation. Experience (Highlights) ~ Senior Vice President, Talent Management | Deloitte US India (USI): Leading talent operations, shared services, and client‑centric delivery since June 2020. ~ Senior Manager, Mobility & Immigration Operations | Deloitte Canada: Drove business optimization, led RPA initiatives, and strengthened client experience. ~ Executive Manager, Mobility Operations | Deloitte Consulting (USI): Established quality management, defined KPIs, and rolled out leadership dashboards. ~ Manager, Operations & Project Management | Deloitte Tax (USI): Led process re‑engineering and migration programs with a strong metrics focus. Selected Achievements: ~ Lead building of shared services for talent, mobility, immigration, and tax; migrated multiple HR/tax verticals from the US and Canada. ~ Delivered ~20% processing efficiency through standardization and robotics adoption. ~ Six Sigma Yellow Belt certification for process improvement initiatives. ~ Successfully led and delivered multiple transformation projects firm-wide to reduce operational risk and improve throughput. Skills: Talent Strategy Development and Delivery | Talent Management | Talent Deployment | Talent Acquisition | Mobility & Immigration | Global Shared Services | Stakeholder Management | SLA/Service Delivery | KPI & Dashboarding | Operational Excellence | Process Standardization | Root‑Cause Analysis | Change Management | Tech Enthusiast
As a USI Talent leader leading talent deployment team in people organization, his key responsibilities are: Strategic and Operational Leadership: - Develop and execute workforce deployment strategies aligned with business objectives. - Collaborate with business leaders, Growth & Development, and Talent Acquisition to address skill gaps through targeted training and recruitment. - Drive scenario planning and resource allocation using data-driven insights. - Ensure cross-business deployment services deliver on workforce priorities. Financial and Operational Oversight: - Oversee financial, operational, personnel, and service metrics for the USI Deployment team. - Monitor talent utilization, quickly identifying and resolving gaps or surpluses. - Achieve financial targets and maintain high service standards. Team Leadership and Mentorship: - Lead, mentor, and inspire the USI Business Deployment Leaders and Deployment Shared Services Leader. - Foster collaboration and service excellence across teams. - Champion change management for workforce transitions.
As regional leader, he's responsible for: - Designing, developing and executing end-to-end contingent workforce hiring strategies - Refining hiring forecasting & capabilities - Establishing and reporting on key recruiting metrics to measure team effectiveness and provide data- driven, actionable insights to key business leaders - Leading and managing contingent workforce lifecycle and contingent labor program - Partnering with diverse vendor pool to build sustainable talent pipeline for everchanging USI business needs
- Partner with various stakeholders to stand-up new services or changes to services and ensure efficient delivery of all services across all talent streams - Lead project management activities when implementing services - Support process and service harmonization using lean methodologies - Identify and track opportunities to improve and expand service delivery - Support various talent services provided across all service area teams by managing overall relationship and liaison with key talent stakeholders - Act as a single point-of-contact in talent across service areas, escalation point for any concerns or issues in services, people matters
- Operations lead responsible to manage day to day operations and drive process efficiencies - Strategic advisor to operational excellence team ensuring process implementation is managed and delivered timely - Lead and drive business optimization projects across operations and reporting teams for creating efficiency and reducing operational risk - Create a process improvement culture across Immigration services organization
- Lead a team of professionals providing US immigration services acting as the main point of contact for clients; answering complex questions and managing expectations - Manage day-to-day operations of the team, ensuring that client expectations are met - Create and drive metric program for operations teams for measurement and analysis - Create efficiency in business process by creating process system/application enhancements - Lead and collaborate with leadership and broader mobility teams to drive process improvements, enhancements to the applicant experience. - Drive continual momentum and ensure immigration programs are executed in accordance with client and internal key performance indicators
- Project manager for leading and executing business transformation projects to reduce cost - Led and executed multiple projects resulting in process automation - Conducted statistical data analytics to provide process performance insights to organization leadership - Manage day-to-day operations of the team, ensuring that client expectations are met by monitoring quality and productivity - Provide reporting and analysis to leaders in consultation with COE counterparts to ensure cross-functional alignment of policies and practices - Established Quality Management System and a process governance mechanism for operations team
- Developed a tool to reduce the review time for the senior consultants on the projects - Lead entire project from initial to completion stage involving client planning meetings, budgeting, scheduling, staffing, billing, budget to actual and project wrap-up - Act as an quality lead for process re-engineering and quality improvement for state tax team - Review scope of service agreements, run the due diligence for the risk and quality control aspects. - Schedule, plan, guide, and monitor the progress of the project - Provide innovative and strategic inputs to operational and marketing efforts, forecast headcount - Led and managed process improvement projects resulting in process efficiency - Lead a team of project professionals to metric program - Identified organization level high impact projects and prepare business cases for the same