Dawson Chen

Co-founder, CEO @ Letterbook (YC S23)

San Francisco, California, United States

About

Need help with customer support? Get an AI support platform that connects to your database & payments system to auto-solve tickets. Try it for free @ letterbook.ai

Experience

  • Co-founder & CEO at Letterbook
    Dec 2025 - Present · 7 mos

    The modern AI-native support platform. Connect your inbox, database, and Stripe. Let our AI support agent resolve tickets automatically across your emails, forms, and other channels.

  • Co-Founder & CEO at Martin
    Jul 2023 - Mar 2026 · 2 yrs 9 mos

    Get your own AI like Jarvis at trymartin.com.

  • S23 Batch at Y Combinator
    Jun 2023 - Sep 2023 · 4 mos

  • Citizen Scientist at NASA - National Aeronautics and Space Administration
    May 2020 - Jan 2021 · 9 mos

    Looked for another planet orbiting Qatar-1

  • Research Intern at Stanford University
    May 2020 - Sep 2020 · 5 mos

    Built a 3D testing environment for the JackRabbot (Stanford Vision and Learning Lab)