Richfield, Wisconsin, United States
An accomplished leader with significant customer service, purchasing and contract manufacturer knowledge and experience. A committed individual who is consistently focused on exceeding employer and customer expectations.
Leading sourcing, logistics and customer care.
Responsible for the overall management of the Purchasing/Customer Service Departments and all Co-Manufacturer relationships across all McNabb Operating companies.
Responsible for managing all aspects of the customer service function with emphasis on ensuring achievement of the Strategic Business Plan objectives, including leading the customer service team, direct customer management, with significant leadership in working with the purchasing team.
Responsible for management of the strategic and day to day procurement of all raw materials, packaging, and production supplies to support the manufacturing of established products and the development of all new products.
Maintained inventory positions to attain high level of customer service and minimize the risk of obsolete stock. Achieved 99.7% customer on time performance and reduced on site raw materials by 25%.
Responsible for scheduling and planning of production runs. Working with customer service to meet the customer's needs. Responsible for inventory of all raw materials and finished goods.