Davis Whitby

Urban Planning & Political Science Graduate | Member Focused Customer Service Specialist | Experienced Manager & Team Leader

Calgary, Alberta, Canada

About

As the Assistant Proshop Manager at Windmill Golf Group, I focus on professional communication, phone etiquette, and managing bookings to ensure a seamless experience for members and guests. My role revolves around creating a welcoming and efficient environment, which aligns with my dedication to fostering meaningful connections and delivering exceptional service. With a Bachelor of Arts in Urban Studies and Political Science from the University of Calgary, I bring a strong academic foundation to my work. My commitment to collaboration and customer service excellence is evident in my contributions to the hospitality and recreation sectors, where I consistently prioritize professionalism and guest satisfaction.

Experience

  • The Olympic Oval (On-site)
    • Supervisor, Partner Development & Guest Relations
      Dec 2025 - Present · 8 mos

    • Guest Relations Attendant
      Jan 2025 - Dec 2025 · 1 yr

  • Windmill Golf Group (Seasonal · 3 yrs 9 mos)
    • Assistant Proshop Manager
      Mar 2025 - Nov 2025 · 9 mos

    • Off-Season Events Manager
      Nov 2022 - Apr 2025 · 2 yrs 6 mos

    • Proshop Associate
      Mar 2022 - Nov 2024 · 2 yrs 9 mos

  • Golfshop Associate at Collicutt Siding Golf Club
    Apr 2020 - Nov 2021 · 1 yr 8 mos

  • Outside Services Attendant at Collicutt Siding Golf Club
    Mar 2018 - Nov 2019 · 1 yr 9 mos

  • Assistant Groundskeeper at Calgary Rugby Union
    Apr 2017 - Oct 2017 · 7 mos