New York City Metropolitan Area
Senior Business Analyst/Project Manager with proven experience driving large-scale initiatives through the end-to-end project lifecycle, from requirements definition to implementation. Expert in delivering customized solutions as a consultant to large, global clients. Adds value through strong Business Analyst skills, using a variety of methodologies, including Agile (Scrum) and SDLC. Data Analysis – including Data Mapping & Modelling, Attribute and Cardinality Analysis, for Data Transformation Projects. Strong Interactive Project Management skills, as value-added. Industry Expertise in Insurance, Reinsurance, Financial Markets and Retail. Specialize in implementations for Policy Administration Systems, Claims Processing and Billing Systems.
Conducted Business Requirements and TCOE on Data / Workflow Integration Projects (MQ to Azure, Legacy systems to Maximo) as well as Upgrades to Storm-Response related systems. Goal was to increase efficiencies in Electrical Outage detection (in correlation with residential smart-meters), as well as logistics for Storm Management and Response.
Conducted Business Requirements on Sanctions Screening for Premium/Underwriting, Claims, Billing Processes Developed Business Requirements and Reporting for Data Analysis divisions–maintenance on P&C Underwriting Workbench and Policy Administration Systems
Developed requirements for Policy Administration Systems and related Global Placement Portal to automatically set up Global Policies and establish a Master-Child Policy structure in a Global Master Program. Included Freedom-Of Service (FOS) and Regional regulatory compliance regulations.
Conducted requirements on SAAS Model Move to upgrade various reporting systems from Legacy Platform onto SAAS using MS Azure Conducted Data Legacy Analysis from Legacy Data Structure to IAAS using SQL Server Management Studio (SSMS) Established and Maintained an error-reporting system to identify errors on report delivery – and generate requirements to fix. Heavy Use of Agile / DevOps for Requirements and Testing of various issues, projects. Produced User Stories, Acceptance Criteria, Test Cases and Scripts for both QA and UAT. Used DevOps and Jira Engaged as Triage Manager and Interim Scrum-Master (after prior managers left company). Reduced Triage Fulfillment time by 50% by developing color coordination priority on incoming internal and external issues e Analysis to determine where highest volume of traffic was sourced from.
Employee and Legislative Affairs Division - Reduced workflow up to 50% on applications related to Employee Relief Fund and Contributions to Political Parties. Involved in requirements gathering and testing for Migration to Azure Cloud platform of the Campaign Outreach toolset, used for Political Communications/Contributions. Automated processes to reduce time to compensate employees affected by Hurricane Ian. Established and updated an employee training guide for the Division, Based on SharePoint platform.