Sandhurst, England, United Kingdom
Whether in my personal or professional life I am open, vulnerable, present, caring/empathetic, passionate whilst also striving to be the best coach, mentor and leader I can be. I am father to 3 amazing boys (and 1 dog) and partner to an amazing lady which is my greatest achievement in life. My professional background has spanned leadership, sales, customer success, HR, training and recruitment. I have worked predominately in the employee wellbeing / benefits and Saas space and have a passion for all things 'people'. My main rules in business & life is to know your stuff, keep your promises, never over promise and under deliver and make friends.
• Spearheaded the growth of YuLife in the UK by nurturing relationships with key partners and clients. • Developed and executed a go-to-market strategy for launching YuLife in the US, targeting untapped market potential. • Focused on increasing revenue through innovative solutions and expanding the customer base in both markets.
Responsible for heading up the squad for all YuLife's strategic large case opportunities. 16 talented professionals that span across Consultants, Partnerships, SDRs & marketing as we look to grow our mid-market to enterprise client base further.
Responsible for leading YuLife's direct to market strategy covering the SME, mid-market and Enterprise space. Building out the direct routes to market whilst we focus on delivering against our team annual target. Main responsibilities including training and mentoring of the Well-being & Engagement Team, involvement in client meetings/opportunities, supporting the deal life-cycle and growing the team as we scale our business.
Promoted to mentor & run the UK/global sales team. I would still carry my own personal sales target as a Business Development Director, but would run the team and management of the team sales pipeline and monthly, quarterly & annual target. I also set-up a Single Provider Solution with Aon Global Benefits to be their only Global EAP Wellbeing provider they would recommend to their Global client base. The team achieved our 2020 annual sales target by the end of Q2 and finished the year at over 150% of our annual team number. Over 2 years in 2019 and 2020, I helped drive the sales strategy that saw growth of the UK business revenues by 40%. Other key roles included supporting and mentoring the Customer Success Management team during a period of change and hyper-growth. Personally finished over 400% of my own personal target. 90%+ of all deals sold in 2020 were globally focused. Key wins in 2020 included Amazon, KFC, Monster Energy, Coca Cola Hellenic Bottling Company, Givaudan, ICON Clinical Research, Oracle, Motorola, Amdocs, Brambles and many many more.
During the take over of LifeWorks by Work Angel Technology, I was asked to move from my previous role into a pure growth / new business to help bring LifeWorks new employee wellbeing and engagement services to the marketplace. During my time in this role, I sold to hundreds of clients and ensured millions of employees had access to vital employee wellbeing services. The clients size would range from 100 employees to tens of thousands of employees. I also set-up strategic partneships with Aon Employee Benefits in the UK to be their Single Provider Solution for EAP / Wellbeing services for their client base as well as setting up embedded strategic partnership with different insurers and benefits providers. 2017: 160% of personal target 2018: 120% of personal target 2019: 200% of personal target 2020: 400% of personal target Always finished in the top 3 sales performers globally for LifeWorks.
Transitioned internally from the Ceridian HR team to join the LifeWorks function to be the Senior Account Director and manage a flag-ship partnership with insurance provider Unum. The LifeWorks service was embedded into Unum's Insurance services covering nearly 8,000 clients and 1 million lives. In this role; my main responsibilities included: - Strategic Account Management of the contract and executive key-stakeholders - Suppport all Unum sales & account management consultants with promoting, engaging and driving the value and utilisation of the service - To hold monthly meetings to present the utilisation and demonstrate the value of the LifeWorks service - Work with Unum's larger clients (Premier & Premier Plus) to offer additional account support. Clients included the likes of Specsavers, Greggs, Citi, Santander and many others - Ongoing education to Unum, clients and the marketplace on the benefits of EAP services and supporting mental health services in the workplace - To upsell LifeWorks services into Unum clients (carried a personal sales growth target) - Renewed the contract with Unum twice during my time within this role - Over time, my role became a hybrid and I started to sell LifeWorks services directly into the marketplace as well
I was brought in as the second member of the Talent Team, to help in the attraction and retention of quality people for Ceridian UK. In my time with Ceridian I have touched on all aspects of recruitment across the business but my now specialist areas are RPO/HRO, Sales, Multinational Services, IT, Consultancy and HR. In 2008 the team recruited around 350 positions and in 2009 we recruited 200. I helped rebuild the sales team after a major restructure and hired 30 sales professionals that changed the culture and drove the business forward. I was heavily involved in trying to drive Talent Management forward within the company in 2008/2009 looking at succession planning and internal and external talent pools.
After the rebuild of the Grandstand at Ascot Racecourse the organisation decided to look at ways to change their internal processes for the new improved facilities and required better more effective ways of working. My role which was completely new to the company. It emcumbered recruiting permament staff for the Ascot Hospitality team, including sales, finance, HR, office administration and operations managers as well as all temporary race day staff. This involved me thinking of new innovative ways of cutting the massive agency spend on race day employees. I would advertise in all different types of media and would also visit many UK universities to attract students to work at our variety of race days events. In the year that we were racing at Ascot I managed to save the organisation over £100K in agency fees. The other part of my role was training. This included all raceday staff for their differing hospitality areas, as well as training internal staff in different areas.