Williamsburg, Virginia, United States
Skilled leader and innovator with a proven track record leading cross-functional teams to “get the job done” in diverse disciplines including: hardware and software product development, new product introduction, technology application, business development, competitive analysis, executive support, IT projects and data aggregation. Adept at synthesizing and adapting new ideas and concepts into cohesive, relevant, practical strategies to bring products to market and achieving tangible improvements in productivity, efficiency and profitability. Specialties: Technical sales, technology application, product development, situational analysis, competitive analysis, product management, project management, cross-functional team leadership, marketing, financial analysis, sales support, and communications.
Working with Keller Pressure developing new customers and applications for their world-class range of pressure sensors.
Hired and managed a team of seven field application engineers (Korea, Silicon Valley, Detroit, Germany). All team members worked directly with customers to understand their LiDAR solution requirements and supported pre-sales, proof-of-concept testing, deployment, and driving internal solutions to customer issues. Mentored junior engineers; coached them on sales calls, collaborating with the sales team, conducting product demonstrations, executing proof-of-concept testing, performing testing at customer sites, and troubleshooting network issues. Worked with the sales team opening non-automotive markets. Participated on customer calls, proof-of-concept testing, and trial deployment at customer sites. Analyzed network traffic to troubleshoot improper handshakes and command structures. Worked with the engineering team and customers to identify and correct software errors and documentation. Collaborated closely with the marketing team to coordinate and manage staffing for trade shows. Crafted compelling trade show demonstrations to showcase products and engage attendees. Used Jira, Confluence, Bitbucket, Netsuite, and Salesforce to manage customer feature requests, bug reports, and other product-related enhancements. Advocated for customer requirements and channeled specific requests for user interface improvements and hardware interfaces back to the engineering and product development teams.
Responsible for supporting Waymo’s Honeycomb short-range LiDAR sensor. Accountable for a wide variety of tasks including technical sales, product demonstrations, proof-of-concept testing, technical support, product enhancements, refining manufacturing processes, firmware releases, and web-based technical documentation. Hired and managed an application engineer and a project manager.
Field application engineer in a start-up environment. Assumed diverse responsibilities encompassing customer support, product demonstrations, technical marketing, channeling product feedback to engineering, documentation, internal validation testing, and process improvement.
Technical sales expert for resale, integration, and fusion of sensors into autonomous vehicles; responsible for sales, sales enablement, and support of NovAtel GPS Systems, Quantum Storage Systems, and Velodyne LiDAR sensors.