New Orleans, Louisiana, United States
I'm a presales leader focused on working with individuals to help them realize their full potential as presales professionals. My almost 18 years of experience providing ecommerce solutions to leading (and emerging) brands has kept me discovering and learning each day. I'm a long time New Yorker, now in New Orleans, finding joy in the music and flavors of the city.
• Develop and lead a high-performing Global Pre-sales Solutions team, aligning technical strategy with business objectives to drive revenue growth and elevate customer outcomes. • Champion the AE-SE partnership across the full sales cycle, accelerating deal velocity and improving win rates through seamless collaboration. • Collaborate cross-functionally with Product, Marketing, and Customer Success to streamline solution delivery and create continuous feedback loops that enhance operational efficiency. • Leverage 16 years of e-commerce expertise to pioneer innovative solutions to emerging industry challenges – blending proven best practices with forward-thinking approaches.
• Consult with and advise prospective clients on how ChannelAdvisor's multi-channel solutions can help address business needs and help sell more profitably and efficiently online. • Manage pre-sales integration projects with clients and partners. Facilitate and assist in on-going collaboration between all parties. • An expert in the many facets of online retail strategies including SEM, SEO, CSE, online marketplaces, Rich Media, and storefront strategies.
Develop strategic marketing plans for Rich Media products, conduct market research, and competitive analysis. Develop new product features and functionality in partnership with engineering while acting as a bridge between customer feedback/requirements and R&D. • Organized and moderated discussion panels at ChannelAdvisor's Catalyst 2009 events in the UK and US regarding the benefits of Rich Media • Conducted ongoing marketing campaigns to draw leads and opportunities for new business resulting in positive client acquisitions of top brands including several IR500 companies.
RichFX has been acquired by ChannelAdvisor
Responsibilites included: • Use RichFX proprietary software to produce and author online image solutions • Mask, composite, and color correct product photography to client specifi cations • Update and track projects using RichFX asset management system • Update and manage Change Requests as requested by QA and clients