Geneva, Geneva, Switzerland
Excellent interpersonal and communication skills, highly disciplined and determined, strong analytical skills with the ability to adapt to different situations and work under pressure. Flexible and willing to travel. Fluent French and English with strong foundations of German, Italian, Portuguese and Spanish.
- Organizing Development programs for Executives in Switzerland and abroad, from the preparation (creation of website, program schedule & teaching material, organization of social events, contact with third parties), to the delivery by ensuring the good progress of operations and logistical coordination (main contact for the participants, day-to-day requests), up to the closure/follow-up (feedback process, billing). - Providing support to participants during the whole length of the programs. - Coordination of the production of the daily program schedule and teaching material with Faculty members and other internal departments (marketing, print-shop, restaurant, etc.)
- Events planning: Conferences, Teaching, Security for VIP, Workshops, Training etc. Organization, Logistic and Transportation (Reservations: Sites, Plane, Hotel, Cars..) Supervision of practice and smooth delivery of service. Regular communication with customers. - Project management and market development in Europe in various security projects. - Canvassing new European customers. - Excellent management of budgets and deadlines. Results: High customer satisfaction. Sharp improvement of my organizational skills.
- Constant hospitality and personalized service for customers with high expectations throughout their stay in one of the world's most prestigious luxury hotel group. - Conciergerie (Reservations: Tours & Excursions, Theater, Opera, Restaurant ..) - Check-in & Check-out using an I-Pad and basic F&B service. - Coordination of reception and customer services. Results: Enrollment of several clients to the loyalty program. I learned to work in high pressure conditions and to be multipurpose oriented due to specific activities and requirements.
- Operations Manager in charge of 10-15 employees on the Champs-Elysées (15 screening rooms). - Promotion and Events Planning for 200-400 people: Retransmissions of Live Opera or Ballet (Bolshoi Moscow, Metropolitan Opera, New York ..) Followed by Cocktail Party: F&B supply orders, Service Supervision. - World-Previews: Welcoming and looking after Actors and Film Teams. Screening room set up for Q&A sessions before and after screenings. Managing public queues. - Implementation of theme evenings and screenings for children (Costumes, Games, Animations..) - Special journalists preview screenings. Results: Cinema Complex with one of the highest rate of attendance in Paris and France. Consequent improvement of my managerial skills, leadership and current knowledge.
- Sales and programming films acquired or produced by Pathé to the cinemas in France. - Organization of school educational screenings. - Support for the logistics of national previews with the presence of actors and film teams. - Weekly collection of figures and rates of market share to evaluate and predict the performance of our films. - Distribution of copies and movie posters in the Parisian theaters.
- General assistance for the distribution department. - Advertising and on-line marketing support. - Responsible for the intra-net (Update, Marketing Strategy, Figures, Results, Budget, Synopsis ..) - Press and journalists contact to obtain quotes and movie reviews. - Collection of magazine and newspaper articles concerning our films. - Helping with the coordination of the World-Premieres in London.