Singapore
Mentor / Encourage individuals / Groups to upgrade their personal skillsets & knowledge and to achieve their goals in their career and life journey. More than 40 years extensive work experiences in various management capacity, with a demonstrated history of working as General Manager/Senior Management roles for MNCs and SMES in Warehousing & Logistics Mgt, Admin & Operations, Sales & Marketing and Customer Service Management positions. Due to my vast years of exposure in various industries in Logistics & Supply Chain, Hospitality & Tourism etc, I have decided to utilise these areas of expertise in my role as a Training Consultant & Adjunct Lecturer in various Training Centres (TMIS, Eagles Infotech, SSA etc)and Educational Institutions (SIMM, ITE) for the past 12 years.
Specialise in teaching WSQ Certificate & Diploma Programs in Tourism & Hospitality (TMIS), Logistics & Supply Chain Management (SIMM) and Soft Skills Courses (Various ATOs). Also an Adjunct Lecturer teaching Logistics & Supply Chain Mgt @ ITE East Extensive years of experiences with a demonstrated history of working as General Manager for an MNC and SME and in various management positions (Operations, Customer Service & Admin). Strong entrepreneurship professional skilled in Operations Management, Process & Work Productivity Improvement, Problem Solving, Business Planning & Strategy, Training & Coaching, and Sales & Marketing.
-Responsible for overseeing and managing the overall logistics strategy and operations of the company in order to maximize the revenue & profitability of the warehouse businesses. -Oversee the daily operations and administrative works including leading and managing a team of consisting of managers, customer service officers, logistics assistant and admin/accounts staff. -Reviewed and managed budget control planning and implemented cost-cutting measures to maximize the resources available and identify potential sustainability improvements for the company. -Analyse and appraise the effectiveness of processes to maximize customer order fulfillment performance and identifies under performing areas in the warehouse and suggest improvements or resolutions to problems.
-Lead the Ocean Cargo Branch with total headcounts of 4 Japanese Managers, 8 Local Managers and a Staff Strength of 120 and 70 contract staff in 10 departments. -Oversee departments’ performance including Import/Export (NVOCC & Logistics), Supply Chain/Logistics Solutions, Forwarding & Malaysian Trucking, Warehousing & Distribution, Customs Clearance, HR/Admin / Accounts and IT Department. -Reviewed and managed budget control planning and implemented cost-cutting measures to maximize the resources available to ensure competitiveness and profitability in all departments. -Ensure compliance with company ISO9002 standards including operation of programs and day-to-day office operations to ensure all policies of the Company are aligned to the Policies of the Group.