Basel Metropolitan Area
Leader - Key Account Manager - Senior Project Manager - Senior Customer Success Manager with excellent analytical skills combined with outstanding interpersonal expertise and target oriented communication skills towards all levels of an organisation, including executive level. Proven track record as business process analyst with a focus on customer needs and optimization through process- and IT system implementations and improvements. Seasoned project manager having successfully led international projects in a complex global and multi-cultural environment from concept to implementation. IT Business partner experienced in capturing, structuring, challenging, prioritizing and aligning demand from different stakeholders and with IT supply functions. Understanding the business strategy and translating it into IT strategy and architecture, owning the respective IT budget. Able to quickly build strong and sustainable working relationships by liaising with stakeholders, internal and external service providers and vendors while building and leading high performance teams, managing workload, motivating staff and acting as a coach and mentor.
Team Head, Business Process Analyst, Key Account Manager, Project Leader
Leading a global team of engineers responsible for identity and access management architecture. Technology solutions include Active Directory, PKI, SSO, global user master database, user provisioning etc.. Responsibility includes nine direct reports, multiple contractors and assigned development resources. Teams are located in Basel/Switzerland and Warsaw/Poland.
Project Manager in a joint global project (group wide) to assess the best future communication and collaboration platform for Roche. Target solutions are cloud based and the project includes full TCO analysis of current solution, implementation impact assessment of both target solutions (financial, organizational change management, business disruption) and future TCO analysis.