Abu Dhabi Emirate, United Arab Emirates
The property industry has interested me for several years and resulted in me setting up an independent property investment company; Underwood Properties Ltd. By keeping up to date with local market trends we are able assist our UK and worldwide clients to achieve their longterm financial goals . Having solid long term relationships with specialised individuals and well respected companies has enabled us to provide our clients with the best products on the market and ensure that their property investment needs are well taken care of. We constantly have multiple investment opportunities in key cities currently going through regeneration whereby both high cash flow and capital appreciation can be achieved. Underwood Properties Ltd are committed to maintaining high standards, focused on customer needs, ensuring optimal performance through effective resource management and assisting others with their property journey. We live by these fundamental values which will be key in developing Underwood Properties Ltd further.
➢ Source a wide range of property investment opportunities from Buy-to-Let, Houses of Multiple Occupation, Serviced Accommodation, and Multi-Unit and Mixed-Use Blocks ➢ Manage a team spread across three continents ➢ Build excellent relationships with property investors, developers, estate agents, mortgage brokers, solicitors, property managers and builders/maintenance teams. ➢ Provide high cash flowing and capital appreciating investment opportunities to a worldwide client base ➢ Remain up-to-date with industry changes, trends and appropriate governing legislation ➢ Participate in property network meetings and attend property investment training courses ➢ Facilitate free property investment consultations to help others with their property investment strategies
➢ Demonstrate strong leadership with regard to safety and service principles; motivating the crew to deliver the highest expectations and managing all aspects of their performance ➢ Develop and maintain effective working relationships with ground management and all departments involved with the daily operation ➢ Provide accurate information during all interactions, displaying a sound knowledge of current company initiatives and its commitment to safety standards and policies/procedures ➢ Facilitate teamwork amongst the crew and the various colleagues we work with ➢ Deliver a consistently seamless guest experience and safe operation inline with on time performance ➢ Resolve product/service issues on a daily occurrence; taking appropriate steps to resolve the situation and document it accordingly
➢ Investigate major network operational occurrences and report to Vice Principles/Heads of Departments ➢ Examine flight and crew transport delays and allocate to respective department ➢ Problem solve to manage flight coverage while ensuring the correct crew complement is adhered to ➢ Support the crew community with a wide arrange of issues; emergency leave, operational advice, welfare concerns and procedure clarification ➢ Facilitate the conduction of mandatory Drug and Alcohol Tests ➢ Conduct Briefing Checks on Cabin Managers and Cabin Seniors
➢ Deal with demanding situations while under pressure including check-in, boarding and meeting flights ➢ Provide the up most customer care, resolve disputes and investigate complaints ➢ Ensure guest satisfaction and safety at all times ➢ Passport and visa verification ➢ Responsible for luggage safety checks and maintain high security levels ➢ Greet guests and act in a professional manor at all times ➢ Promote Etihad Airways to maintain and increase guest loyalty ➢ Assist airline representatives with managing flights and raised problems ➢ Make provisions and support those guests that require special assistance or whom have dietary needs ➢ Liaise with on-board and ground staff to ensure any disruptions to guests are kept to a minimum ➢ Reserve and allocate seats for guests on local and national airlines ➢ Make boarding/delay announcements in order to keep guests informed ➢ Attend pre-flight briefings
➢ Perform a variety of research activities including questionnaires, interviews and mystery shopping ➢ Ability to prepare for specific projects ➢ Consult with a variety of people including the public, council employees and stakeholders ➢ Collect, record and analyse data in order to publish and present report findings to steer future changes ➢ Ability to work in different locations e.g. in public places and offices ➢ Provide information to service users
➢ Discover and record victims' perceived level of service ➢ Gain any relevant evidence ➢ Liaise with officers to determine on further actions ➢ Train other volunteers and advise officers on related issues ➢ Complete computer and paper-based administration tasks ➢ Ensure procedures are being followed