Franklin, Tennessee, United States
- Installed and configured the Mirth Connect application for polling EMR databases and sending data to the CRM integration engine - Utilized Excel pivot tables and wrote SQL queries to analyze EMR data for optimizing integration with CRM system - Composed client-facing documentation outlining EMR/CRM data integration - Configured XML processing rules for data integration engine
- Analyzed and documented client business processes for automation, on-site and through web conferencing - Managed 100+ VMs for automation of client software systems - Wrote T-SQL queries, C# and VBA applications to streamline management of automation and reporting - Compiled reports for revenue & claims processed - Sent daily reports to clients - Coordinated with clients to resolve issues - Produced demo/training videos and recorded voice-over tracks