United States
Conducted CAD-based analyses to support pre-planning integration of systems and payload hardware for the International Space Station (ISS). Delivered assessments to clients and improved team capabilities to expedite unique analyses. Collaborated with ISS Program organizations, International Partners, and Commercial Providers to evaluate feasibility of integrating hardware and payloads within the ISS internal volume. Subject-matter expert for ISS internal volume and associated requirements and constraints.
Led human factors engineering (HFE) activities for drug–device combination product programs, including requirements definition, use-related risk analysis, instructions for use (IFU), manuals, packaging design, and formative and summative usability studies. Authored, reviewed, and edited study protocols, usability reports, research summaries, usability requirements, and design control documentation. Performed task analysis, usability risk assessments, and interface evaluations, providing actionable design recommendations. Planned and conducted user studies, including data collection, analysis, and synthesis of findings. Collaborated with cross-functional internal teams and external vendors to ensure alignment with regulatory and program goals. Drove human factors process improvements across teams. Served as intern manager, providing mentorship and technical guidance.
Provided human factors and usability engineering for mission-specific feasibility assessments and operational products for Cell Science-Validation, Cell Science-02, and Cell Science-03 ISS payloads. Interfaced with mission planners at Johnson Space Center (JSC) and Marshall Space Flight Center (MSFC) to communicate payload requirements and ensure mission readiness. Supported safety data package development, including participation in Payload Safety Review Panel (PSRP) meetings. Managed mission preparation activities and coordination with Payload Integration Managers (PIMs), Research Integration Managers (RIMs), Principal Investigator teams, KSC, JSC, and MSFC personnel. Supported major project milestone reviews (PDR, CDR, FRR). Developed and maintained operations task schedules and integrated them into the project Integrated Master Schedule (IMS). Developed crew procedures, training materials, and On-Board Training (OBT) videos. Participated in real-time on-orbit operations via console support from the Ames Multi-Mission Operations Center (MMOC). Supported ground control activities during flight operations. Developed labeling specification documentation for flight hardware.
Team Lead for the ISS Payload Label Approval Team (IPLAT), managing a team of six multidisciplinary engineers responsible for labeling experiment flight hardware. Established human engineering criteria, principles, and practices for military and space systems, equipment, and facilities. Reviewed and approved operations nomenclature for systems and payload hardware. Provided guidance on hardware functionality through Directions for Use (procedures and labels). Established usability guidelines with the Astronaut Office for payload and systems hardware verification in accordance with SSP 57000 and MIL-STD-1472. Partnered with payload engineers to define human–machine interface (HMI) requirements using cognitive research methods. Supported hardware developers across NASA Centers, commercial companies, DoD, ESA, JAXA, and RSA. Inspected hardware, recommended design changes, and verified configuration control. Provided lifecycle engineering support from concept of operations through sustaining engineering. Led and mentored team members, improving performance, cohesion, and issue resolution. Maintained strong customer relationships and ensured timely resolution of concerns. Coordinated and streamlined team processes to improve operational efficiency. Managed 20–40 concurrent projects. Trained staff and developers on work processes, NASA tools, and technical requirements. Designed and drafted ISS flight hardware labels under design control; 2,000+ flight drawings developed or revised.
Produced engine parts designs and supporting documentation for new and modified applications. Updated and maintained mechanical drawings using AutoCAD. Managed work request logs and ensured security and integrity of CAD drawings. Developed a comprehensive training manual, parts library, and drawing filing system, resulting in a 200% increase in drawings signed and released.