Muscat, Masqaţ, Oman
• Motivated: I love the retail sector, interract with suppliers and customers. • Team spirit: I coach, train and lead my team, to improve their skills. • Organized: I like to anticipate in order to avoid issues.
Leader of the Merchandise team, I focus on driving sales and revenue growth. Achieving the target of profitability for the country is a must that is shared by all members of the Merchandise.
Led the Merchandise team, focusing on driving sales and revenue growth, which directly contributed to the overall profitability of the organization. Developed and implemented strategic initiatives that enhanced product offerings, helping to attract more customers and boost sales figures. Fostered a culture of teamwork and accountability within the Merchandise team, which encouraged high performance and commitment to achieving our sales objectives.
I ensure the smooth and efficient functioning of the company's operations within Oman. By providing strategic direction, effective leadership, and meticulous management of resources, I contribute to the achievement of the company's objectives and sustainable growth.
Managed a team of 550 employees across 8 stores in the Sultanate, which enhanced operational efficiency and strengthened teamwork. Led the remodeling of 3 stores, transforming their image to reflect a "Premium" customer experience, which helped attract a higher-end clientele. Implemented new service standards across all locations, which streamlined operations and improved overall service quality, resulting in increased customer satisfaction.
Taking the challenge of a store that was de-growing by 2 digits and losing customers due to quality, I reduce the deficit of sales by 20%. I succeed to bring a stable and positive trend.