Greater Sydney Area
With over 35 years of sales experience in the global market, I'm a seasoned leader who delivers complex and impactful solutions to enterprise customers. With a passion for leveraging diverse technology solutions, such as artificial intelligence, machine learning, digitisation, SaaS, and PaaS, to enable businesses to address competitive challenges and lead markets. I specialise in Artificial Intelligence and digital communications technology, business applications and consulting services across all vertical markets including Retail, Telco, Healthcare and Financial Services. As a former Chief Customer Officer, Chief Revenue Officer Director of Strategic Alliances, Sales Lead and Sales leader, I have worked with industry bodies, policy makers, unions, and enterprise customers and both Global Systems integrators and BPO's to drive positive outcomes for those organisations and their constituents alike. I have led the go-to-market functions, building both team and capability in operations, GTM, sales and customer satisfaction. Seen as a transformative thinker, a mentor, and an excellent communicator who brings energy and enthusiasm to all facets of his life. I always seek to collaborate with technical leads and to evangelise product platform and service capability to build market awareness, grow market exposure and effect positive outcomes.
As Co-Founder at CallD.AI, I am dedicated to building meaningful channel engagement and delivering a new kind of conversation to enterprises through our innovative voice AI solutions. In my role, I blend visionary leadership with hands-on expertise to spearhead channel development and revenue growth while fostering operational partnerships that enhance our market presence. I am committed to positioning CallD.AI as a leader in conversational AI, transforming customer engagement through solutions that resonate with users. By leveraging my extensive background, I aim to create a dynamic and collaborative environment that drives channel and enterprise engagement, ensuring our solutions deliver a new kind of conversation to your customers .
Inn8 specialises in helping organisations improve their customer experience, build stronger partnerships, and use technology to transform their businesses. A powerful and independent alternative to the market, focused on delivering a higher level of service and outcomes that are aligned with our clients business vision, strategy, and goals. Inn8 deliver solutions that create positive change and growth for our clients. Contracts included both Closed AI and Talk5. Organisations focussed on the use of voice and artificial intelligence to more efficiently engage stakeholders, communicate key information and transform the way that enterprise embrace their employees and customers. Inn8 assists organisations to: • Understand the needs of their customers and hone solutions that meet those needs. • Design and implement solutions that will improve the customer experience, such as chatbots, voice assistants, and analytics. • Build relationships with partners that are beneficial to both parties. Manage their relationships with partners effectively, ensuring that they are meeting their obligations and that the relationship is mutually beneficial. • Complex negotiations that are fair to both parties, deliver meaningful outcomes and protect the interests of all. • Identify the right technologies for their needs, such as artificial intelligence, blockchain, and cloud computing. • Manage the transition to a more digital-first business, ensuring that they are prepared for the challenges and opportunities of the digital age.
Our AI system offers human-like conversations, unlimited knowledge, and autonomous operations, setting a new standard in customer interaction Embrace the flexibility of containerised, customised language models. Whether you seek the ease of SaaS, the control of in-house development, or the security of private hosting, our solutions adapt to your needs. Closed.AI empowers enterprise to implement advanced AI while maintaining control and compliance, tailored to your preferred deployment strategy.
Effective communication regarding risks, hazards, safe site and work practices is core to minimising the potential for harm. Talk 5 recognised that literacy levels in the workplace have direct correlation with effective risk management and have built an intuitive solution which literally speaks to this challenge. David works with industry bodies, policy makers, unions and enterprise to lower workplace safety risk by enabling effective workforce wide communication to all participants in the language of their choice. David lead the Go to Market function of Talk 5, building both team and capability in sales and customer satisfaction functions designed to effectively approach, address and satisfy enterprise customers
I took the opportunity to travel, immerse myself in the rich cultural diversity of Central America, engage in some charitable work and experience some of the most amazing surf breaks in the world.