About
I am a technical communicator because I love to learn, I love to write, and I love to help others do the same. My years in technical support have given me the necessary expertise to translate complex ideas and procedures into everyday language for the end-user.
Experience
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NC Department of Transportation (24 yrs 6 mos)
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Business System Analyst
2005 - Present · 21 yrs 6 mos
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Computer Consultant
2004 - 2005 · 1 yr
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Computer Specialist
2002 - 2004 · 2 yrs
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Call Desk Prime at Nortel Networks (Contractor)
1998 - 2001 · 3 yrs
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Client Support at SAS Institute (Contractor)
Apr 1998 - Jul 1998 · 4 mos