Phoenix, Arizona, United States
With over 9 years of experience in various production management and operational roles, I am a versatile and adaptable Operations Expert. I have a strong background in business management, operations management, and operational development, which I developed through my previous positions as an Operations Specialist with Handwrytten, a Production Supervisor at Cougar Mountain Baking Co, and a Production Manager at World Wide Gourmet Foods. I am passionate about creating and delivering personalized and memorable experiences for the clients, and I am always eager to learn new skills and technologies to enhance the operations, and the products. I value teamwork, innovation, excellence, and I have strong attention to detail. I strive to contribute to the growth and success of future companies.
- Managed real-time data operations by accurately recording pitch-by-pitch information - Cross-trained and performed effectively in multiple operational roles - Maintained precise scorekeeping and updated digital platforms on a pitch-by-pitch basis - Collaborated closely with umpires while monitoring and operating the pitch clock
- Managed end-to-end logistics and critical documentation for client transfers to cryogenic sample storage (cord blood, placenta and cord tissue, etc.) - Produced and reviewed lab result reports, ensuring compliance with FDA protocols - Maintained and monitored inventory of stem cell kit components and office supplies - Created and issued official certificates of storage for clients - Played a key role in quality control processes and kit assembly accuracy - NetSuite and Salesforce data entry record keeping
- Managing daily operations of campus Dining Hall - Management of all Hassayampa Dining Hall Food Service employees - Opening shift: Responsible for set-up of stations, role assignments, and prep-work - Maintain food-safety regulations through logging and regular team meetings - Ensuring top-notch customer service for guest satisfaction - Juggling multiple tasks at once while problem-solving
- Responsible for online scoring of nationwide student assessment exams - Passed all qualifying exams to be eligible - 6-week projects with options for other projects
- Achieved top production rate of all operation reps at HQ on weekly basis - Worked with complex robots that required OJT. Responsible for training others - Created first remote work-station in off-site Sendoso facility (strategic partner) - Established an efficient work-flow, training manuals, SOPs, for ongoing production and replication at eventual additional remote sites - Collaborated with Sendoso Management for continuous production launches and process improvements. - Flexibility: Moved around various positions in Handwrytten - Engineering: Assisted engineering department in robot fixes and enhancements - Small business mindset: …do whatever is needed to help the company!