Ireland
Requirements gathering and environment design that establishes standard business hosting solutions to help guarantee availability, resiliency and disaster recovery Designing and governance of infrastructure solutions inline with Allstate Solution Engineering Strategy to meet the business needs and contributing to their technical implementation Working across application areas to ensure consistency of approach in design and implementation Provide guidance on future technology use based on Allstate technology roadmap as well as retiring legacy technologies Reducing redundancy by consolidating business services across the organization Promoting and governing technology roadmaps, standards, patterns and practices. Developing, analysing and reporting application performance and capacity Working with different teams to ensure that environments are correctly implemented and operating effectively. Skillset Performance/capacity discipline and tools such as Compuware Dynatrace & Vantage, Tivoli Common Reporting Networking (routers/switches/SLB/GSLB) Storage (local/NAS/SAN) Databases (Oracle and SQL) Virtualization (both server and desktop)
Working with SAN and NAS storage technologies (NetApp Data ONTAP 7.63 & 8.0, Brocade, EMC VMax, Hitachi) Using Storage Navigator, Hitachi Device Manager, Tunning Manager & Replication Manager for sub-system performance analysis, tuning and reporting Working within the ITIL framework mainly Incident, Problem, Change and Release Management. Configuring space for qtrees, volumes and aggregates on NetApp, as well as creating CIFS and NFS shares and exports for users and servers Perform SAN Zoning and Activations on Brocade switches and break/fix Configuration of NetApp Snap Mirror for data replication and troubleshooting issues. Working on Snapvault issues Dealing with Vendors
Infrastructure Architect Create and deliver infrastructure designs from various customer requirements. Used Fujitsu Infrastructure Design and Build Methodology (IDBM) process to product the following design documentation: High level Designs Low Level Designs Bill of Materials Build Instructions Cost Models Technology areas covered: Windows Server 2003/2008 Microsoft Active Directory IIS 6/7 Symantec Endpoint Protection SQL Server 2005/2008 SAN Storage VMWare ESX Take ownership of projects and lead teams and manage projects when required
Work as part of a team implementing, managing and providing support on a Windows 2003 Network Infrastructure Manage Active Directory policies and Exchange 2003 Review and Implement security patches and service packs of servers and desktops Provide support to users on both in-house and commercial market systems applications Perform regular backups of all systems Management and support a Citrix 4.0 infrastructure Manage and Support Dell CX 300 & CX 320 SAN environments Manage and support SSL and PKI digital certificate environment Review and Develop system security policies for server hardening etc Install and manage a wide range of client/server based applications Provide Auditing and documentation on all systems and equipment Co-ordinate with contractors and other colleges on different sites regarding project issues Provide 24hour on-call support to market systems, within a 1 week in 4 rota Supervise and train junior members of the team Lead small projects teams Perform requirements gathering to help with the creation of design documentation for various projects I undertook