Greater Granada Metropolitan Area
Highly analytical and results-driven Collections Manager with 10 years of experience leading credit control teams, optimizing cash flow, reducing debtor days, and implementing robust credit risk procedures. Skilled in building strong client relationships, resolving disputes effectively, and ensuring compliance with credit policies. Proven track record of enhancing working capital efficiency and supporting business growth while minimizing risks. Adept at collaborating with cross-functional teams to achieve business objectives.
Highly analytical and results-driven Collections Manager with 10 years of experience managing credit control teams to optimize cash flow. Skilled in developing strategies to reduce DSO, implementing robust credit risk procedures and enhance overall working capital efficiency. Skilled in building strong client relationships, resolving disputes effectively, and ensuring compliance with credit policies. Proven ability to partner with cross-functional teams to drive profitability and support business growth.
Led and motivated a team of 10 credit controllers managing a ledger of GBP £50M monthly target. Achieved a reduction in overdue debt through proactive targeted follow-up and process changes. Monitored team performance against KPIs, conducting regular one-to-ones and training sessions. Reviewed and approved new credit accounts and credit limit adjustments in line with company policy. Collaborated with Internal and External stakeholders, Sales, Finance, and Operations to resolve complex billing and payment issues. Produced monthly cash collection forecasts and aged debt reports for senior management. Championed process automation, reducing manual workloads and improving accuracy.