Worcester, England, United Kingdom
Experienced Portfolio Manager with a demonstrated history of working in the real estate industry. Skilled in Operations Management, Emergency Management, Facility Management (FM), and Management. Strong finance professional with a Bachelor of Science (B.Sc.) Hons focused in Building Surveying from UCE Birmingham and University of Northumbria.
The leadership of a team of Facilities Managers and associated staff delivering services to Worcestershire County Council • Engagement with customers to fully understand their requirements, manage their expectations ensuring strong relationships are developed and maintained • Delivery of Facilities services within scope of agreed service level agreements • Responsibility for the annual FM service and building maintenance budgets of circa £2.7 million • Ensuring statutory compliance of all sites via a mix of in-house delivery and contracted works • Provision of soft FM services across the estate including caretaking, reception, cleaning, security, mail room and catering • Provision of Hard FM in the form of reactive and planned building maintenance, grounds maintenance and associated health and safety • Delivery of FM services to tenants effectively providing fully serviced accommodation • Provision of expert advice, briefings and assistance to Directors, Heads of Service, Elected Members, Officers and local offices on all aspects of facilities
• The leadership of a team of Facilities Managers and associated staff delivering services to Worcestershire County Council • Engagement with customers to fully understand their requirements, manage their expectations ensuring strong relationships are developed and maintained • Development of shared services with public sector partners • Delivery of Facilities services within scope of agreed service level agreements • Responsibility for the annual FM service and building maintenance budgets of £2.5 million • Ensuring statutory compliance of all sites via a mix of in-house delivery and service contracts • Provision of soft FM services including caretaking, reception, cleaning, security, mail room and catering. Hard FM in the form of grounds maintenance, reactive and planned building maintenance as well as premises related health and safety • Delivery of FM services to tenants effectively providing fully serviced accommodation • Provision of expert advice, briefings and assistance to Heads of Service, Directors, Councillors, officers and local offices on all aspects of facilities
Provision of soft FM services including the procurement and management of new contracts. Services delivered include caretaking, cleaning, security, mail room, car park management, catering, grounds maintenance, reactive building maintenance and premises related health and safety. Preparation of running cost budgets in respect of a range of corporate administration sites including budget advice for project teams delivering new sites FM services to tenants effectively providing fully serviced accommodation Engagement with customers in order to understand and manage their expectations, deliver required services and communicate service constraintsProvision of expert advice, briefings and assistance to Heads of Service, Directors and offices on all aspects of facilities
Provision of soft FM services including the procurement and management of new contracts. Services delivered include caretaking, cleaning, security, mail room, car park management, catering, grounds maintenance, reactive building maintenance and premises related health and safety. Preparation of running cost budgets in respect of a range of corporate administration sites including budget advice for project teams delivering new sites FM services to tenants effectively providing fully serviced accommodation Engagement with customers in order to understand and manage their expectations, deliver required services and communicate service constraints Provision of expert advice, briefings and assistance to Heads of Service, Directors and offices on all aspects of facilities
Management of regional Facilities Managers providing strategic FM services to the organisation as well as a team providing hard and soft FM to a corporate head office Provision of expert advice, briefings and assistance to FMs, Directors and local offices on all aspects of facilities and property management Assist the Director of Property in the strategic management of the estate deputising where necessary Development of budget proposals in respect of fit out, refurbishment, repair, maintenance, development and safety arrangements for the estate Management of fit out, alteration, refurbishment and repair & maintenance projects and planned preventative maintenance in order to provide accommodation that is appropriate to the needs of the Council and statutory duties & legal responsibilities are fulfilled Management of service level agreements with each office to ensure the delivery of services against KPIs agreeing any necessary corrective actions as appropriate Procurement and contract management of appropriate hard and soft FM services Provision of a health and safety service ensuring that safe working environments and appropriate training are provided and all statutory obligations met
succeeded by LSC and then SFA