Salado, Texas, United States
I’m a 20-year U.S. Army veteran with a proven record of success in human resources management, paralegal/legal services, and organizational development. My career in the JAG Corps refined my expertise in administrative law, compliance, and policy interpretation, while my HR leadership experience taught me how to build cultures that enhance employee satisfaction, retention, and performance. As an HR & Operations Manager, I’ve led large, complex organizations supporting more than 47,000 employees, driving improvements in compliance, policy enforcement, workforce development, and organizational performance. My journey began in legal and paralegal operations—where I learned the critical intersection between labor law, ethics, and human capital. Over time, my passion for developing people and building systems that support fairness and growth propelled me toward human resources management. I became a trusted advisor to senior leaders and legal counsel on Equal Employment Opportunity (EEO), labor relations, and employment law—helping organizations prevent issues before they escalate and resolve those that do with compassion and precision. As a Senior HR Manager, I led investigations and policy initiatives that cut case resolution times by 50%, and eliminated backlogs. I spearheaded compliance, training and Development, and DEI programs that improved policy adherence across multiple business units. My approach blends operational discipline with empathy—ensuring compliance while maintaining morale and trust. Talent development is another cornerstone of my leadership. I’ve mentored more than 200 employees into leadership roles, coached and advised 29 supervisors, and implemented programs that achieved 100% retention in several high-performing teams. My education supports this mission. I hold an A.S. in Paralegal Studies and am pursuing a B.S. in Human Resource Management (completion November 2025) from Colorado State University Global, with advanced coursework in Labor Relations, Employment Law, Organizational Development, and Global HR. Outside of work, I enjoy deep sea fishing, hiking, and smoking meats—activities that keep me grounded and connected to nature.
Employee Relations & Investigations: Conducted internal investigations in collaboration with management and legal counsel, ensuring fair processes and timely resolution of disputes. • Coordinated with attorneys to manage and resolve EEO complaints, achieving a 50% reduction in resolution time and eliminating all backlog. • Managed employee relations training programs, equipping supervisors and managers with investigative, conflict resolution, and compliance skills. • Partnered with managers to deliver disciplinary actions, performance evaluations, and performance improvement plans. Policy Development & Labor Compliance: Directed the development and enforcement of HR and workplace policies, regulations, and standards impacting approximately 47,650 employees and customers. • Partnered with leadership to address complex labor and employment law challenges, ensuring consistent application of Equal Employment Opportunity (EEO) and workplace policies. • Spearheaded compliance initiatives that improved policy adherence by 30% and reduced escalations by 11 cases annually. Legal & HR Executive Advisory: Served as senior advisor to two directorates and senior attorneys on workforce, compliance, and employee relations matters. • Acted as principal advisor to the Division Supervisor (Command Sergeant Major equivalent) on employee-related issues, supporting 317 senior leaders and 47K employees across the organization. • Translated organizational strategy into HR and compliance goals, ensuring alignment with company values, ethics, and standards. Talent Management & Workforce Development: Oversaw placement, recruitment, retention, recognition, and career management for 300+ employees in a sub-organization. • Designed career development and succession planning initiatives that improved retention by 90% and accelerated advancement timelines by 6 months. • Mentored supervisors and staff, preparing 212 employees for leadership roles and strengthening organizational bench depth.
Policy Development & Compliance: Partnered with leadership to enforce policies, regulations, and standards, ensuring alignment with labor law, Equal Employment Opportunity (EEO) requirements, and ethical guidelines. • Served as a key resource for fostering a culture of Diversity, Equity, and Inclusion (DEI); zero ethics violations during tenure. • Drafted reports including organizational flow charts, career path documentation, job analyses, and compensation evaluations. Employee Relations & Workforce Engagement: Collaborated with management to resolve employee relations issues, deliver disciplinary actions, and implement performance improvement plans. • Improved morale by creating employee feedback mechanisms in decision-making processes, which raised engagement scores by 70% and strengthened workforce cohesion. • Designed and facilitated employee engagement programs that contributed to the first organizational unit achieving a 100% retention rate for three consecutive years. Legal & HR Executive Advisory: Advised senior management and department heads on employee relations, workforce development, legal compliance, and training programs affecting 4,500 personnel. • Provided strategic counsel on organizational development, labor compliance, and employee engagement to align workforce strategy with company policies/values. • Re-engineered Standard Operating Procedures (SOPs) to streamline Legal and HR functions for 10,000+ employees, improving policy understanding and application. Operations & Talent Management: Trained and mentored 29 team leaders (Brigade and Battalion Leadership) in leadership principles, strategic planning, and effective communication across 4500 employees. • Developed succession planning and workforce forecasting models, presenting long-term and immediate personnel needs to senior management for strategic alignment. • Implemented recognition, retention, and career development initiatives, contributing to workforce stability and high performance.
Legal Program Management & Case Oversight: Developed and led an outreach program, local law enforcement, and military investigators, tracking hundreds of Special Victim cases across the Army. • Supervised 27 junior paralegals on military justice matters, ensuring accuracy, compliance, and timely resolution of cases. • Worked independently, geographically separated from senior oversight, to review, assemble, and file legal cases—maintaining 100% error-free submissions to the court. • Founding instructor for the Special Victim Prosecution Paralegal program, delivering standardized training to paralegals across Korea, Germany, the Continental U.S., Hawaii, and Alaska to ensure compliance and consistency in case management. Litigation & Witness Coordination: Coordinated travel, lodging, and transportation for 160+ witnesses supporting 28 contested courts-martial, managing $1.1M+ in funds. • Streamlined case preparation and witness scheduling, reducing administrative errors by 37% and ensuring on-time trial support. Operations & Resource Management: Maintained accountability for $1.8M in equipment and property with zero losses. • Established communication protocols between staff and leadership that reduced miscommunications and missed deadlines, increasing division productivity by 80%. • Instituted training programs that enhanced legal personnel readiness, improving case-handling efficiency, impacting 62K personnel.