Kountze, Texas, United States
Experienced Warehouse/Logistics Manager with a demonstrated history of working in Freight Forwarding, Distribution, LTL, FTL and International Air Freight. Strong operations professional.
Designated point of contact for freight moves involving the global import and export of goods for Intel account. Oversee shipments to ensure goods move on schedule; holds freight forwarding providers to on time delivery; assures all international shipping documentation is complete, meets legal requirements, and enables goods to move internationally door to door. Attend Intel site dock calls three times a week to ensure Intel’s move-in dates will be met Coordinate international shipments from all client origins to internal and external customers Create/maintain multiple reports on daily basis Manage high volume of emails in multiple email distributions Review Audit documentation for accuracy and regulations for airlines as well as ocean CFS – have performed audits on west coast as needed. Manage freight forwarders to ensure timely movement of freight Ensure accurate documentation for all freight shipments for all parties involved Ensure timely flow of goods exported and imported and works to alleviate disruptions when they occur Establish and maintain strong working relationships with freight forwarding providers Rate/Review shipment files for invoicing Provide quotes for Intel sites upon request Oversee forwarders and carriers follow Intel SOP’s in every aspect of handling multi-million dollar tools. Daily tracking and tracing of shipments in transit Work directly with hauling team to provide load plans; climate trucks, flatbeds, etc.
Ensure timely and accurate completion of all reporting functions. Recruit and train all personnel; OSHA and TSA regulations when applicable. Perform reviews as required to ensure the level of company standards and expectations are being met. Constant review and analysis of current SOP’s to ensure warehouse is operating at optimal levels. Conduct bi-weekly safety meetings to eliminate potential injuries. Review/implement KPI’s (Key Performance Indicators) to make sure associates are meeting and/or exceeding goals. Liaise with Sales team to ensure a high level of customer service both locally and on a national level. Negotiated freight rates with LTL carriers for both inbound and outbound freight. Accountable for 2 million dollars in inventory; counts are accurate and material safely stored. Manages Facility; security, equipment servicing, fire safety, warehouse materials, HVAC, etc. Schedule and plan inbound and outbound shipments.
Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers. Attend industry trade shows to accumulate new leads and make productive contact with existing clients. Perform local pickups when necessary. Manage inventory levels of stocking product in Phoenix, Dallas and Dalton, GA warehouses. Prepare/book shipments and track all orders on a national level. Work directly with freight carriers/brokers daily to make sure customer orders arrive to meet customer's install date and to ensure we are getting the best rates for our customers. Work directly with designers, homeowners, builders, contractors and installers on a national level. Ability to educate customers on product and accessories when necessary Continuously drive profitable business that is in the best interest of the company.
Responsible for growing CTS’s core accounts on an annual basis as well as growing new business from new customers. Currently manage Northeast and Southeast CE resellers. Daily responsibilities include order entry, inbound/outbound sales calls, customer follow-up, expand breadth of product they purchase and manage customer relationships with Ingram Micro. Current portfolio consists of 18 million dollars in annual sales. Average growth YOY is %20. Cross-train new sales associates when hired. Primary focus of building and maintaining relationships with existing customers. Has direct account ownership and is responsible for being the primary point of contact for customers to identify and address sales opportunities and resolve account related transactional issues. Responsible for moderate and complex transactions with speed and accuracy in a fast-paced environment and is capable of managing. Identifies and proactively engages in business and sales opportunities to establish strong customer/vendor relationships and achieve identified sales related objectives. Communicates complementary add-on and cross-selling opportunities to partners by leveraging knowledge and understanding of Ingram Micro’s products, programs, and services to our partners. Proactively and professionally recommends and sells programs, products and services to customers that meet their objectives while also supporting Ingram Micro promotions and campaigns. Effectively close sales opportunities with customers in a way that meets company revenue and profit objectives. Generates sales leads for self or field based sales team members.
Responsible for all shipping and receiving of electronic products, RMA's, cycle counting and data entry. Forklift operator Managed inbound daily sales calls and Sales Order Entry. Maintained and held accountable for 1.2 million dollars of inventory as well as a healthy and clean work environment Negotiated rates and assessorial charges with carriers to save company money Trained new warehouse associates when hired Redirected shipments en route in response to customer requests. Established long-term customer relationships through prompt and courteous service. Led warehouse improvement initiatives to advance operational efficiencies.