Hong Kong SAR
-Provided tailor-made services to Business Class Passengers -Managed the daily flight operations with accurate time management -Handled In-flight Duty-free Sales with in-depth product knowledge
-Answered general enquiries with sincere customer service -Assisted customers on ticketing issues with immediate help -Managed daily station routines
-Managed working schedules for more than 200 associates -Arranged interviews for applicants with managers and associates -Handled daily in-person and phone inquiries from different customers