Greater New Orleans Region
Served as lead commander for COVID drive through and walk up testing sites; prepared logistics for daily operations in coordination with the National Guard Units; Assessed staffing output, administered policy and procedures, expressed fluency of operations to support staff and provided consultancy to senior Administration for future improvements; lead efforts in coordinated COVID call centers by effectively contacting patients to review confidential records and test results; completed required daily reports and problem solved where needed.
Supervised staff and students on an as needed basis; advised and counseled students; research and data entry; analyzed programmatic performance; networked with departments and outside entities; managed grant; marketed and promoted program.