Chesterfield, England, United Kingdom
I am a committed professional who has been working within the leisure industry for over 16 years. I am extremely ambitious and feel I have a lot to offer. I am extremely motivated and am open to new ideas which i believe would increase business opportunities and improve myself. I like to be given new challenges which test myself to make me a better person. My key skills within the workplace is health & safety, training, brand awareness and standards as well as always wanting to offer a quality service no matter what. I have worked through the Quest Assessment 2 times now and have achieved good scores at all times. I put 100% into all jobs I am set and feel my hard work always shines through.
Plan and control production to meet internal and external requirements. Ensure staff, plant, and materials are used efficiently within budget to deliver high-quality products. Drive operational excellence through continuous improvement to support our goal of industry leadership. Key Responsibilities: Plan staff and materials to meet targets; monitor and adjust as needed. Maintain clear operational structure and supervisory roles. Deliver consistent high-quality product, focusing on “First Time Quality”. Achieve daily KPIs; escalate issues promptly. Implement cost-effective waste controls and manage KPI systems (Yield/Downtime/OEE). Communicate with internal teams on changes affecting service levels. Ensure compliance with all company and departmental policies (H&S, Hygiene, GMP, Quality). Coordinate stock takes and cycle counts with Warehouse and Supply Chain. Manage team: recruitment, training, performance, absence, and discipline. Support the GCI team to improve plant, equipment, and people performance. Oversee operational aspects of new product launches. Maintain strong internal and external relationships. Act as main contact for customer visits and audits. Carry out other duties as required. Build industry contacts to keep Griffith competitive and up to date.
• Co-ordinates the 4 hourly QCDM meetings ensuring RCA is applied as appropriate and key actions are escalated in a timely manner • Is accountable for ensuring all feedback regarding escalation is shared within the relevant zone. • Holds Zone owners accountable for ensuring actions that effect performance are closed out. • Escalates any service, performance or behavioural concerns on shift to SOM • Accountable for delivery of the key performance metrics of the balanced score card (e.g. TE, Waste, Volume Fill, PSA). • Will be required to build strong links into scheduling and responsible for the execution of an optimised schedule • Cover for colleagues absence as and when necessary • Carries out investigations on shift regarding performance/people matters when appropriate • Will work closely with the other functional coordinators to ensure any downtime is delivered to the right standard and the right time to maximise service delivery • Responsible for safety on shift
I am employed at CV Life to manage and run the brand new Water Park being built in the centre of Coventry. My initial role will be to ensure the building is ready for opening with a big emphasis on recruitment and health and safety
My role here is to manage the site and the staff. Currently I manage upto 30 staff, full time and part time and ensure the centre runs to the highest standard of service as well as making it a financially viable business. I manage all aspects of the business including Health and Safety, Sales, HR, all budgetary matters including writing up, ordering and social media. Within my time here I have managed to achieve the following: - Gross profit of 65% above budget expectations - Achieved Quest Score of Very good - Named site of year for the West Region 2017/18
In this role I was employed to oversee a directional change in the business and to move it forward in terms of standards, quality and improvement in financial income. During this time I have had to oversee a new training programme for all staff, a standards audit, a complete re-brand of the centre and introduction of a new operational check system. I have also had to manage changing the health and safety system which included audits to ensure we are compliant in all areas. I have also overseen a change in our target market which has included opening up the centre to non-members, increasing the opening times, overhaul of our membership options and the introduction of junior activities into the centre. This has been a great challenge for me so far and the potential that can now be seen within the centre is a positive step forward.