San Diego, California, United States
I lead strategic operations and transformation initiatives across global engineering organizations, focused on turning AI, strategy, and organizational change into measurable adoption, execution, and business impact. My work sits at the intersection of executive strategy, AI enablement, organizational behavior, and operational scale. I partner closely with senior leadership to shape the systems, experiences, and operating rhythms that influence how technical organizations align, learn, and deliver. Part operator, part storyteller, and natural connector, I’m at my best translating ambitious ideas into clear systems teams can rally behind. From enterprise AI adoption to global strategic initiatives, I build environments that create alignment, momentum, and measurable outcomes across both employee and customer experiences. Across every role, the through line has remained consistent: helping organizations become more capable, more connected, and more effective in how they work and what they build.
• Lead a team of 7 program managers delivering a portfolio of initiatives across AI enablement, onboarding, internal communications, and early career programs for a 9,000+ person CTO organization • Partner with the CTO Chief of Staff and senior leadership to align priorities and drive execution across key initiatives, ensuring clear ownership, timelines, and follow-through • Drove adoption of enterprise AI tooling through a global enablement strategy reaching 7,000 engineers, increasing code assist usage from 60% to 85% • Built and scaled engineering onboarding and enablement programs reaching 1,050+ participants across 47 global sessions, achieving 4.6 satisfaction and 4.5 job readiness scores • Delivered large-scale organizational programs, including global events (2,500+ attendees) and rotational learning initiatives (300+ participants, 100% recommendation rate), used to align teams and reinforce strategic priorities • Introduced more consistent ways of tracking and reporting progress across initiatives, improving visibility for leadership and reducing execution gaps across a distributed organization • Partner cross-functionally with Engineering, Product, and Operations leaders to coordinate delivery across initiatives spanning teams, regions, and business priorities
• Worked closely with the CTO Chief of Staff and senior leaders to translate broad organizational priorities into concrete programs and experiences that aligned teams and drove measurable engagement across an 8,000+ person org • Designed and ran large-scale initiatives (e.g., global events, enablement programs, internal content) as mechanisms to drive alignment, reinforce priorities, and influence how teams operated day-to-day • Led the execution of all global town halls for the office of the CTO ensuring alignment, engagement, and enthusiasm of all members of our 8,000+ tech organization • Additionally responsible for creating all associated collateral - including decks, videos, panels, and more all end to end • Created several well-received short films for a variety of gatherings, all produced end to end as a one-man-show (writing, directing, shooting, editing) to surprisingly effective results (see posts on bio for more) • Leading the Employee Engagement and Culture team - a group of 7 Program Managers in the Biz Ops space - establishing a high standard of excellence in execution while ensuring the team feels heard, inspired, and motivated at all times • This operations team is responsible for tracking, reporting, and improving on a number of initiatives including the engineering intern program, early in career, DEI, rewards and recognition, engineering bootcamp, town halls, and much more. • Designed and executed the industry leading internal event, UTG CONNECT, 10 global events across two years with audiences ranging from 400 to 4,000 members of the tech org • Inaugural program was successfully launched to rave reviews and was delivered under budget and in just over 4 months! • UTG CONNECT included key notes, live learning tracks, exhibit hall style booths and product demos, happy hours, team dinners, and community service events at all 8 locations
• Responsible for reseating the entire Unified Technology Group (UTG) across all global sites in partnership with Chiefs of Staff for all VPs across the org. Also accounted for assigned desks and hot desks predicated on employee's choice. Entire org was successfully sat on an aggressive one month timeline • Overseeing the intern program for all of UTG, ensuring program success throughout the intern lifecycle from demand to conversion • Co-owned the Program Management Community of Practice - a monthly meeting of 50+ program managers highlighting tools and skills essential to a successful PgM • Created and hosted "LlamaTalks" - a weekly coffee talk style zoom meeting for 200 interns where hosts and guests would discuss a variety of topics to aid in the interns getting the most out of their experience with the company • Taught Situational Leadership in a variety of venues and settings to well over 100 different employees to overwhelmingly positive reviews • Launched "The LlamaCast" - an in house podcast/vlog featuring interesting people in the org in sub-exec roles
• Established typeSOMETHING productions - a new media company focused exclusively on creating narrative content of the highest quality for the web • Manage all creative and strategic direction for the company including: decisions on priority of projects, hiring/firing responsibility for all cast and crew, management of company’s financials, and more • Wrote, directed, and starred in the web series pilot for STAGE which immediately received high praise from critics and audiences • Managed a cast and crew (paid/volunteer) of 15 people across 6 days of shooting to achieve a final product that rivals Hollywood standards for creative excellence • Successfully negotiated mutually equitable deal with Universal Music Enterprises to secure the licensing rights to the hit song “Stolen” for use in company’s first web series project • Created the website for the company to showcase its mission, staff, and projects in a professional and intriguing manner • Ran all social media campaigns across multiple platforms increasing the reach and influence of the brand • Conceived, constructed, and executed a Kickstarter campaign end to end, successfully raising over $18.5K in funding to complete the first season of STAGE • Designed all swag and perks associated with the Kickstarter • Awarded the highly coveted "project we love" badge from the Kickstarter staff
• Managing the PlayStation Network's Commerce Platform Train, including various projects that serve as the single point of entry for all revenue for the Playstation Network • Planning, executing and launching various initiatives related to e-commerce across all devices and clients that utilize the network platform • Continuous optimization and launch of the Playstation Network's Expansion efforts, bringing services and products to new regions and countries, expanding commerce and overall revenue for the platform by millions of dollars. • Leading 3 day event, "Big Room Planning" as Release Train Engineer for over 200 global employees on a quarterly basis • Leading SAFe training for over 100 new hires on a quarterly basis
• Managing the Playstation Network's Expansion efforts, bringing services and products to new regions and countries, expanding commerce and overall revenue for the platform by millions of dollars. • Managed the overall strategic direction and execution of the Accounts Program including but not limited to updates to the web based account management systems, single sign on and ID unification efforts • Managed launch efforts for “Unified ID” a global effort to centralize the fractured Sony online account experience, allowing users to access all Sony services (entertainment, electronics, phones, etc.) via one single login • Launched “Email Verification” a global rollout forcing all users to verify their new accounts via in-email link. Will increase ad driven revenue and decrease customer service costs across the platform
• Successfully analyzed, developed and released a variety of projects and enhancements related to account creation and management as project manager for the Accounts team • Launched “Qriocity Video on Demand” a new online storefront that revolutionizes the ways in which customers will browse, purchase and enjoy films on their Sony devices • Launched Sony’s first recommendation engine (i.e. you may like…), increasing revenue across the platform • Managed the migration of Sony Electronics’ Essentials user base – over a million accounts worldwide – onto the Sony Network Platform • Worked with Security, Development and Ops teams to restore service worldwide after the 2011 Sony Network outage • Created new and more efficient reporting practices, thereby improving the perception of the PM team