Greater Sudbury, Ontario, Canada
With over 25 years of experience, I am an accomplished leader with a proven track record in change management, human resources, and P&L management. My background is supported by exceptional, accredited expertise in HR and more than two decades of experience in Health and Safety management. I've also spent over 10 years honing my skills in transportation sales, along with a rich history of operational excellence. As a strategist, I set and maintain ambitious goals, rigorously pursuing opportunities to achieve operational excellence. I am an eloquent, confident, and inspirational corporate ambassador who injects enthusiasm and team spirit into every environment. I thrive on coaching and guiding teams, fostering both personal and professional development. My approach is competitive, strategic, and tactical. I critically evaluate every facet of a business, uncovering opportunities to remove obstacles and executing swift actions to fortify operations. One of my key strengths is being an avid listener and relationship builder. I engage in open and candid dialogue with diverse stakeholders to foster lasting relationships and maintain brand excitement. Core Competencies & Specialties: Leadership & Management Operational & Financial Analysis Metric Development & Process Re-Engineering Material & Supply Chain Management Project Management & Facility Rationalization System Configuration & Installation Merger & Acquisition Integration Customer Service Process Improvement & Quality Control Succession & Contingency Planning HR Management & Safety Management Senior Leadership & Strategic Planning Stakeholder Relations & Facility & Fleet Management Courier, LTL, Bulk & Liquids Transportation Budget & P&L Management Supply Chain Management & Regulatory Compliance Risk Management & Asset Management I am committed to maximizing revenue generation and brand recognition while ensuring that teams remain engaged and collaborative. I set and execute demanding goals with precision and passion, leading with integrity and determination.
As a Regional Manager at Avenir Energy, I lead the strategic and day-to-day operations across my territory with a strong focus on sales growth, safety compliance, and local marketing efforts. My role involves actively building our customer base by developing strong relationships, identifying new business opportunities, and supporting both residential and commercial accounts. I work closely with our pricing strategies and ensure that every customer interaction reflects Avenir’s commitment to reliability and service excellence. Safety is a top priority in everything I do. I ensure full compliance with all regulations surrounding propane storage, handling, and transportation. I take pride in fostering a strong safety culture among our team—leading regular training sessions, promoting accountability, and staying ahead of potential risks. On the marketing side, I collaborate with our head office to bring localized campaigns to life, engage with our communities, and promote Avenir Energy as a trusted energy partner. Whether it’s supporting seasonal promotions or representing our brand at local events, I ensure that our presence is both meaningful and consistent. In this role, I wear many hats—but above all, I’m committed to strengthening Avenir’s reputation through excellent leadership, strong customer focus, and safe, sustainable growth.
Upon arriving at work, I review performance reports from the previous day to ensure timely and safe deliveries, then prioritize any urgent matters by checking emails and voicemails. As the frontline HR Manager, I conduct one-on-one meetings with team members to discuss performance and address concerns, while also scheduling and leading interviews for new positions. In my role as Frontline Safety Manager, I organize regular safety meetings to update employees on procedures and protocols, while conducting safety audits of vehicles and equipment to ensure compliance with regulations. As General Manager, I oversee all aspects of the company, including financial management, marketing, and business development. I analyze financial reports to ensure we meet revenue and profit targets and collaborate closely with the sales team to attract and retain customers. Throughout the day, I attend meetings with department heads to discuss company-wide strategies and work with vendors to negotiate contracts and pricing. One key part of my role is managing customer relationships—visiting clients to address concerns, ensuring we meet their needs, and identifying opportunities to expand our customer base. My job as General Manager for Commercial Transport requires attention to detail, organizational skills, and leadership. It’s a demanding yet rewarding role, allowing me to contribute to the company’s success by ensuring the delivery of safe, reliable transportation services to our customers. Skills: Customer Retention, Talent Management, Strategic Thinking, Leadership, Project Management, Negotiation, Team Leadership, Maintenance Management, Employee Relations, Training & Development, Contract Management, Operational Excellence, Business Strategy, Fleet Management, and more.
As a seasoned HR professional with a background deeply rooted in the logistics and transportation industry, I have consistently demonstrated my ability to drive operational excellence, optimize employee retention, and foster a culture of safety and accountability. My certifications and accreditations in Health and Safety further enhance my ability to maintain a strong commitment to workplace safety while ensuring compliance with industry regulations. One of my most notable achievements was successfully recruiting over 75 drivers, which played a key role in significantly reducing our turnover rate from over 50% to less than 10%. This was accomplished through a combination of effective talent management strategies, targeted recruitment, and creating a work environment that emphasized professional development, employee engagement, and transparent communication. In addition, I am proud of our team's success in lowering our CVOR (Commercial Vehicle Operator's Registration) score, which directly contributed to improved safety standards and operational efficiency. This achievement was a result of rigorous training programs, clear maintenance procedures, and a commitment to continuous improvement across all facets of our operations. Our collective efforts in safety were recognized when we received the prestigious Glencore Safety Award, a testament to the dedication of both our drivers and support teams in adhering to best practices in workplace safety. I have also been deeply involved in overseeing training and development programs, ensuring that employees have the resources they need to excel in their roles while fostering a positive work culture that encourages teamwork and professional growth. In my career, I have honed a diverse skill set that includes customer retention, stakeholder management, and project management, all of which have contributed to optimizing business strategy and improving service delivery across the board.