Los Angeles Metropolitan Area
Hi, I’m David Schwartz. I’m currently CEO at Pia, where we’re transforming the MSP space with AI-led automation that delivers real, measurable impact. Our mission is clear: help MSPs work smarter, faster, and more consistently through intelligent automation. My background spans SaaS, managed services, and automation. I’ve led companies through high-growth phases, successful exits, and strategic transformations—always with a focus on aligning teams, scaling operations, and delivering results. Previously, I served as CEO of a fast-growing IT services company, leading it through a successful acquisition. I then held executive roles in a PE-backed MSP, where I helped shape GTM strategy, launch a channel program, and drive operational excellence. I believe in pragmatic leadership, cross-functional collaboration, and building cultures where people thrive.
As General Manager and Chairman of the Growth Advisory Committee at Pia, I lead strategic growth initiatives, go-to-market execution, and operational scaling efforts to help drive Pia’s continued success in the AI-driven IT services automation space. My role focuses on market expansion, sales and partnership strategies, and optimizing revenue operations to ensure Pia delivers maximum value to MSPs and IT service providers. Leveraging my experience in building, scaling, and integrating IT service businesses, I work closely with the leadership team to enhance product-market fit, customer success, and operational efficiency. Pia is at the forefront of AI and automation, transforming how IT service providers operate—and I’m excited to help shape the future of the industry.
As the Senior Vice President of our Regional Offices, I lead and oversee the strategic management of our branches throughout the United States, each operating as an independent profit and loss (P&L) center. With a focus on driving growth, optimizing financial performance, and ensuring operational excellence, I collaborate with a high-performing team to align regional objectives with our overall corporate strategy. My responsibilities encompass financial oversight, operational efficiency, stakeholder engagement, and risk management. Leveraging my experience, I am dedicated to fostering a culture of innovation, collaboration, and client success while focusing on market leadership in the SMB sector.
As the Senior Vice President leading our Channel Partner Program , I play a pivotal role in driving strategic partnerships and fostering collaborative relationships within the technology ecosystem. Responsible for the development and execution of our channel strategy, I work closely with technology solution brokers and trusted advisors to expand market reach and drive revenue growth. My focus includes creating innovative channel programs, optimizing partner relationships, and ensuring the successful delivery of technology solutions to our clients. With a commitment to excellence, I lead a dedicated team in navigating the dynamic landscape of technology partnerships, aligning business goals, and achieving mutual success. Through this role, I contribute to the overall success of our organization in the ever-evolving technology marketplace.
During this tenure, I prove myself as an excellent leader by formulating robust plans and contributing to strategic business development, sales innovations, and the profitability of the company as determined by organizational strategic goals through visionary leadership. Function as post-acquisition lead for successful integration of service offerings. I provide functional leadership to facilitate business growth as part of a strategic acquisition in line with the vision of the new parent company. I update the Board of Directors quarterly regarding new business creation, encapsulating budgets, timelines, and personnel. • Led acquisition of prior company from a systems integrations for finance, operational, and HR purposes to maximize gross margins. • Developed and launched Channel Partnership program to drive significant pipeline and revenue growth. • Developed strategic plans for timeline goals, pipeline prioritization, multi-million-dollar budget management, and company growth. • Formulated a set of business operating principles, tools, and templates using the Entrepreneurial Operating System (EOS) in collaboration with the executive leadership team to attain collective targets.
During this role, I provided direction for the sustainable company's future by ensuring adherence to mission, strong, core values, and commitment. I forged and nurtured a long-term vision and the aligned entire organization to focus on achieving set goals. I designed accountability incentives, while analyzing competitive markets and developing insights into new initiatives. Steered pipeline development as per market needs. I crafted and deployed a sustainable go-to-market plan to improve the market share, while achieving long-term partnerships and increasing brand awareness goals. I steered end-to-end activities related to offering expansion, sales/attrition forecasting, customer offering enhancements, organizational P&L Management, and strategic partner relationship management to meet targeted objectives. • Accelerated sales pipeline by 200% by designing a successful partner channel program. • Maximized 40% profitability and increased gross margins by collaborating with executive leaders. • Delivered significant returns to shareholders and drove the company to exit through strategic acquisition in 2021. • Enhanced YOY and 230% revenue growth by developing the company's vision and strategic implementation plan and executing on the plan. • Evaluated the company's operational, sales, financial, and marketing structures to optimize operational efficiencies.