Singapore, Singapore
Dedicated & seasoned senior IT Management individual with years of practical working experience in real life scenarios specializing in Infrastructure, Security, ERP, Digitalization, Operations & Leadership Passionate about my profession Proactive, i make things happen instead of waiting for it to happen Action Oriented, will & have gone hands on along with my guys, staying beyond midnight and coming in on weekends to the office to get the job done if the need arises To build a long-term career in the IT industry with opportunities for career growth
Responsible for managing Capex, Opex, infrastructure & Operations which includes defining digital strategies and execution of on-premise and AWS / Azure cloud computing, networking, communications, data storage and data centers Leading an initiative to modernize existing IT Infrastructure and strengthen Cyber Security and Business Continuity capabilities Providing leadership and daily oversight to the Infrastructure & Service Desk team Evaluate current IT practices and make recommendations for process improvements Conduct performance evaluation for employees, develop and motivates them to effectively carry out department function
Responsible for the overall Infrastructure, Digital initiatives (Solutioning / Transformation) – Mobile apps, systems (Travel Marketplace), APAC E-Commerce Platforms - Changi Recommends (SG) / Travel Recommends (MY) / Tripizee (TH) / FlytPack (PH) & Wi2Fly (INA) hosted on MS Azure (Production Web Servers with Security Centre), helpdesk, BCP (DR), budget, asset as well as developing, implement and maintaining IT Policies and standards to ensure local audit compliance Provide leadership in design and delivery of technology-enabled applications and services. Lead root cause analysis, communicate options for resolution and provide recommendations to technology problems
Develop IT Strategy & Roadmap that includes Annual Operating Plan, Budget and Initiatives aligning to business Manage IT Operations for Mumbai, Australia, KL, JKT, Bangkok & Singapore Offices Oversee development, management and refresh of APAC IT Strategy and Enterprise Architecture plans Oversee the development and maintenance of IT standards, policies, procedures in APAC Point of escalation for key issues and decisions for all architecture domains in APAC Set KPI targets for APAC IT divisions and evaluate / enforce performance against targets Manage Support, Systems & Network Team in APAC & overseeing Employee & Talent management
Establish Group IT Strategy, Digital Agenda & oversee IT demands & projects in Malaysia, Dubai & London Manage overall IT Budget / infrastructure inclusive of AD, LDAP, On Premise Servers, O365, Virtual Servers on AWS, Core / Access Network Equipment & VOIP System Provide guidance and oversee IT staff's performance aligning to the year's KPI, responsible for career growth, appraisals Complement AWS department by providing advice & technical assistance Ensure Network Health & ESXi Hosts are at an optimum level by defining internal SOPs & thresholds Ensure company's existing, New Hardware assets, Warranty Details / Software licenses are properly maintained and updated for Audit purposes Consolidate IT plans from IT teams to feed into IT annual planning, investment management and budgeting Put in place Quality Assurance Framework that ensures compliance of IT practices
Manage company IT infrastructure encompassing ISPs, Cisco Data, IP Telephony, Video, HP servers & Storage Arrays running vCenter, vSphere, ESXi Hosts (5.1) HA & AD Forest Tree, Exchange / WSUS Servers Lead and manage Systems / Network engineers ensuring prompt service to IT requests in ManageEngine Servicedesk Barge / Vessel IT Infrastructure maintenance inclusive of VSAT for Leighton Stealth / Eclipse & Mynx Monitor Servers / Network Devices, Internet services uptime using SolarWinds NPM