Cincinnati, Ohio, United States
Experienced Senior Program Manager with a demonstrated history of working with software development teams. Strong program and project management professional skilled in Databases, IT Strategy, Software Documentation, Business Intelligence, and Agile.
• Establish direction and developed commitments for a team of 6 Business Analysts and 10 Developers • Managed vendors, consultants, & internal IT team to successfully execute projects on-time, within budget • Acted as a liaison between non-technical and technical departments to understand, document, and communicate end-user IT product enhancements • Managed multiple global projects to ensure deadlines were met and tasks were completed in compliance with regulatory rules and internal guidelines. • Provide monthly status reviews (MSR) showing project quantitative goals against project progress to senior management
• Product owner for Security Application Portfolio across GE Aviation. Managed a global support staff of nine onshore and 15 offshore contract resources and a budget of $5 million. • Developed an aggressive integrated program roadmap and plan to deliver integrated portfolio projects on a two-month cycle, dramatically reducing costs and improving project deliverables. • Initiated positive ROI and customer satisfaction, resulting in over $5M of productivity savings in four years. • Managed the full life cycle of software products from idea development, product conception, requirements gathering, product design, release strategy to actual market launch; followed by future enhancements • Led team of business and technical staff through a conversion to Scrum project methodology by defining roles, assigning staff, and developing training programs resulting in a 25% reduction in application lifecycle times and a 35% improvement in customer satisfaction survey scores.