Parsippany, New Jersey, United States
Agile/SCRUM Methodology, Waterfall, SQA Scripting, Mercury/Quicktest Pro/HP ALM, 837D, Altova XMLSpy, AltovaMapForce, Data Warehouse Data modeling, Functional Requirements documentation, UAT Test Documentation, Microsoft Excel, Word, Powerpoint, JIRA, Parature. Goals: Obtain more analysis experience in a highly productive software development environment. Specialties: SCRUM, User Story Documentation, Business Process Modeling, SQL Data Analysis, User Acceptence Testing, Business Analysis, Corporate Training, Web Services, API
Providing strategy, vision, coaching, and more to the Release Management, Program Management, and Tech Writer teams. For Release Management, partner with business leaders to manage release readiness activities to ensure that our teams are ready and capable of promoting and supporting our software. For Program Management, provide guidance and guardrails that help our teams execute from cross department planning to delivery at scale. For Tech Writing, provide guidance on process improvements that gives information to our end users to aid them in their day to day operations as quickly and seamlessly as possible.
Providing strategy, vision, coaching, and more to the Release Management, Program Management teams. For Release Management, partner with business leaders to manage release readiness activities to ensure that our teams are ready and capable of promoting and supporting our software. For Program Management, provide guidance and guardrails that help our teams execute from cross department planning to delivery at scale.
Providing strategy, vision, coaching, and more to the Release Management, and Program Management teams. For Release Management, partner with business leaders to manage release readiness activities to ensure that our teams are ready and capable of promoting and supporting our software. For Program Management, provide guidance and guardrails that help our teams execute from cross department planning to delivery at scale.
Owned the operational planning, execution and leadership of the Product Management team comprised of Business Analysts and Product Managers. Led planning and drove operational processes to deliver on the Product Roadmap, while balancing internal and external stakeholders requirements.
Work with the Project Management and Organizational Readiness Team to: -Understand Staffing Needs -Understand vision, direction and priority of the overall Product Backlog -Define the Product Backlog for team during release planning Provide Direction to team members including assignment of individual responsibilities, tasks, and techincal functions. Leads and coordinates project update meetings, and documents project statuses and issues. Continually monitors and manages individual team member progress. Educates Stakeholders in the development process.
-Develop project requirements and user stories based off of feedback from internal and external resources. -Implemented and managed company's Web Services Alpha testing program. -Facilitate training sessions and Platform Demonstrations for new features to internal and external customers. -Manage Company's Beta Testing program for new Platform releases. -Act as SCRUM Master for Agile Development team. -Serve on a team of business users that prioritizes new ideas for product roadmap.
·Created test plan and documentation for data conversion for legacy billing system replacement. ·Developed test cases using business requirements and functional documents. ·Developed manual test scripts from test cases. ·Created requirements documents for upgrades to claims processing system. ·Experienced in SCRUM methodology during claims system upgrades. ·Involved in data warehouse design in the areas of data modeling, functional requirements documentation and test planning for a PMO oriented organization. ·Experienced in Advanced SQL Querying in Microsoft SQL Server Management Studio ·Experienced in working with HIPAA compliant electronic claims submission formats such as the 837D. ·Experienced in many test tools such as HP QuickTest Professional, HP Lifecycle Management. ·Experienced in data conversion applications such as Altova MapForce ·Trained the whole business team, who later helped with documenting requirements, creating test cases and manual test procedures.
Created Test Plan for Claims System rewrite. Experienced in many IBM/Rational Tools such as Test Manager, ClearQuest, and ClearCase and RequisitePro. Created automated testing scripts using Rational Robot and SQA Basic. Experienced in working with Databases using SQL Basic. Tested multiple aspects of new System including, Subscriber Eligibility, Electronic Eligibility Submission, and Claims Submission. Created system manuals and training documents for use in system demos.
Responsible for Customer Service and Claims payment training for all new associates, including creation and maintenance of all materials such as manuals, workbooks, and tests. Planned and performed follow-up training with existing associates. Assisted in implementation of Call Monitoring system for Delta Dental of NJ's call center. Created Training program of Call Monitoring system for Team Leaders and associates. Created and implemented Customer Service Call monitoring form. Created and performed corporate training programs for items such as Delta Dental Plan of NJ's Privacy Policy.
Provided service to Dental Offices and Subscribers Experienced in various types of Dental Claims processing including Coordination of benefits, orthodontic claims and claim adjustments.