Great Malvern, England, United Kingdom
Experienced business change professional with a track record of leading transformative deliverables across diverse industries. Skilled in requirements management, process mapping, business cases and stakeholder communication. Passionate about driving efficiency and contributing to organisational growth and success.
Led on business analysis activities for client app launch, delivering a service disruption playbook and developing processes and operating model components. Scoped and delivered end-to-end monitoring solution, enhancing service assurance. Led on HR stakehodler requirements for ERP system, working closely with business architecture colleagues.
Contributed to £50 million digital service transformation, leading on complex business analysis activities. Led internal change program for hybrid working, delivering significant cost savings and reduced office footprint. Managed team of Business Analysts, fostering professional development and knowledge sharing.
Led business case investment appraisal for £50 million service transformation, demonstrating £4 million annual savings. Developed user stories and acceptance criteria in Scrum environment. Identified pilot opportunities and supported team in digital service delivery.
Led programme office functions, including financial data presentation and risk management, facilitating informed decision-making. Successfully rolled out risk system, ensuring staff training and support.
Led faculty meetings as Deputy Head of Faculty, fostering team trust and support. Developed curriculum and testing materials for Key Stage tests, ensuring student success. Played a key role in leading extracurricular projects, enhancing student engagement and learning outcomes. Classroom teacher.
Introduced data-driven decision-making processes, setting and grading standards for all year groups. Managed performance and development of staff, fostering a culture of continuous improvement. Led implementation of targeted interventions, improving student outcomes and success rates. Classroom teacher.