Manchester Area, United Kingdom
I have worked in the moving industry for 25 years and truly understand a client’s needs. I have first-hand experience from the grass roots up as I have always insisted on working for a period of time with the crews. I have worked for some of the best movers in the UK and with each career stepping stone I have managed to take on board new ideas and experiences. CMR relocation Ltd was incorporated in January 2011, with a vision to deliver exceptional service and industry knowledge. I have certainly learnt a lot over the years in the industry, the best way to deliver a truly exceptional service and how not to. Our goals are simple to provide a truly hands on service with unrivalled professionalism whilst building a company which stands out in an already crowded profession. Specialties: Project managment, space planning, full site surveys,crate hire, IT server movement, departmental moves,porter services, storage, furniture recycle, WEEE IT recycle.
• Spearheaded the development of CMR Relocation's commercial moving business, focusing on exceptional service quality. • Cultivated strategic relationships with private sector companies to enhance brand awareness in the North West. • Projected a £200k turnover within the first year, establishing a reputation for customer service excellence. • Introduced domestic moving services to the CMR portfolio, prioritizing quality and affordability.
BUSINESS MOVES GROUP Wigan/Manchester Premier office and commercial relocation company, focusing on corporate moving within the blue chip sector
• Developed and managed new and existing corporate accounts across various industries in the UK and internationally. • Fostered strong relationships with clients while identifying growth opportunities and cross-selling services. • Successfully secured over £2.5 million in corporate business through self-sourced leads, including major clients like Norwich Union Aviva and Rolls Royce.
Established corporate overseas moving company with a network of worldwide offices; Contributing towards the growth and development of the North of England company's corporate client base. Key responsibilities include: · establishing business development leads through various journals and media tools · enhancing the service experience of existing accounts through heightened communication delivery · working as part of a dedicated team to ensure consistent service excellence · providing an accurate and precise survey approach resulting in a high business securing percentage Achievements · generating new opportunities within existing accounts culminating in a 15% increase in business · creating £250,000 of annual new business generated from newly sourced clients including Lockheed Martin, Hilti Tools, BASF and International Paper · public speaking at moving events operated by various Expat Clubs throughout the UK
Achievements · trebled revenue within two years · appointed new canvasser and redesigned promotional material, dramatically improving company visibility and enquiry levels