Washington DC-Baltimore Area
Building effective organizations to maximize business performance. Helping leaders transform organizations to work better and deliver impactful business solutions. After nearly a decade working with clients across the private and public sectors, I was fortunate to find a company that puts people first and a job that combines my knack for solving complex business challenges and my love of travel! When I'm not in the office or on the road for work, I'm experiencing the world with my family. Want to learn more? Let's connect! For more information about Marriott International, our 31+ brands, 8,000+ hotels, and our 700,000+ associates worldwide, visit https://careers.marriott.com. Business Transformation ♦ Strategy Implementation ♦ Organizational Design & Effectiveness ♦ Program and Project Management ♦ Business Process Re-engineering ♦Change Management ♦ Management Consulting
In my role as HR business partner caring for our Corporate Human Resources and Global Finance functions, I work with senior leaders to drive strategic and operational goals by developing, enabling and leveraging a high-performing workforce.
• Analyzed fire-fighting foams (AFFF) to be used on Naval sea vessels. • Developed and tested biological-based environmentally friendly alternatives.
• Tested lab-created DNA primers using gel electrophoresis. • Analyzed clinical blood samples for mutations using DNA sequencing.
In my role as the Organizational Capability lead to Marriott's Corporate and Continent Leadership Teams across the globe, I drive efforts to build organizations and new capabilities to drive growth and performance of our company and our talent. Whether it is new business models, new practices and behaviors, or new ways of engaging and developing our workforce, I bring diverse expertise in organizational effectiveness and change to implement solutions that produce results. Previously in this role, I led integration efforts to assess, align, design, and activate organizations, teams, and processes resulting from Marriott's acquisition of Starwood Hotels and Resorts.
Working with C-level clients (Senior Executive Service and GS-15) in a Dept. of Energy IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed DoE organizational strategy for IT based on market trends and mission-essential customer requirements ☑ Developed and managed a transformational roadmap of 15+ initiatives (ranging from customer care to new systems implementation) to activate DoE agency’s strategic plan and address service delivery goals. ☑ Defined mission and priorities, identified key dependencies and risks, and developed/implemented stakeholder change management plans.
Working with C-level clients (Senior Executive Service and GS-15) in Dept. of Defense IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed implementation of agency-wide, formal project management, including a full project lifecycle, governance structure, dashboard reporting, and training capability. ☑ Led integration of +50 strategic projects to conduct an enterprise-wide functional alignment, defining strategic mission and priorities, identifying organizational dependencies and risks, and developing & implementing stakeholder change management plans. ☑ Monitored and analyzed budget expenditures and planning forecasts for a $36M, two-year contract with over 100 contractors in ten directorates
As a Deputy Program Manager for a DoD IT client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed a +$2M program of 14 transformational projects, covering process improvement, systems engineering, and human capital planning. ☑ Directed the standup of a Program Management Office (PMO) to define and implement enterprise project management best practices and build project management capability. ☑ Led business process reengineering team of four consultants to define, document, improve and implement over 50 key business processes for DoD IT client.
As the Implementation Cutover lead for a Fortune 500 commercial client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Designed and led 35 FTEs in the execution of a data cutover strategy for 24-month phased implementation of a $1.3B SAP transformation initiative. ☑ Trained and supported over 100 domestic and international customer service representatives for post-cutover operations. ☑ Presented with an IBM Service Excellence Award in 2008 for client delivery excellence as well as Top Contributor Awards in 2007 and 2008 for performance rated in the top 5% of all Global Business Services (GBS) consultants.
As a consultant for a Fortune 500 client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed and implemented a quick-turnaround inventory process that utilized existing stock to fulfill custom orders, increasing inventory turnover and enable supply chain cost savings. ☑ Defined and documented 20 key Order Management processes by gathering customer requirements, creating standard operating procedures, and developing end-user training materials. ☑ Received a client-sponsored Partnership Award for excellence in developing strong customer relationships to deliver results aligned to organizational goals.
Working with C-level clients (Senior Executive Service and GS-15) in a Dept. of Energy IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed DoE organizational strategy for IT based on market trends and mission-essential customer requirements ☑ Developed and managed a transformational roadmap of 15+ initiatives (ranging from customer care to new systems implementation) to activate DoE agency’s strategic plan and address service delivery goals. ☑ Defined mission and priorities, identified key dependencies and risks, and developed/implemented stakeholder change management plans.
Working with C-level clients (Senior Executive Service and GS-15) in Dept. of Defense IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed implementation of agency-wide, formal project management, including a full project lifecycle, governance structure, dashboard reporting, and training capability. ☑ Led integration of +50 strategic projects to conduct an enterprise-wide functional alignment, defining strategic mission and priorities, identifying organizational dependencies and risks, and developing & implementing stakeholder change management plans. ☑ Monitored and analyzed budget expenditures and planning forecasts for a $36M, two-year contract with over 100 contractors in ten directorates
As a Deputy Program Manager for a DoD IT client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed a +$2M program of 14 transformational projects, covering process improvement, systems engineering, and human capital planning. ☑ Directed the standup of a Program Management Office (PMO) to define and implement enterprise project management best practices and build project management capability. ☑ Led business process reengineering team of four consultants to define, document, improve and implement over 50 key business processes for DoD IT client.
As the Implementation Cutover lead for a Fortune 500 commercial client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Designed and led 35 FTEs in the execution of a data cutover strategy for 24-month phased implementation of a $1.3B SAP transformation initiative. ☑ Trained and supported over 100 domestic and international customer service representatives for post-cutover operations. ☑ Presented with an IBM Service Excellence Award in 2008 for client delivery excellence as well as Top Contributor Awards in 2007 and 2008 for performance rated in the top 5% of all Global Business Services (GBS) consultants.
As a consultant for a Fortune 500 client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed and implemented a quick-turnaround inventory process that utilized existing stock to fulfill custom orders, increasing inventory turnover and enable supply chain cost savings. ☑ Defined and documented 20 key Order Management processes by gathering customer requirements, creating standard operating procedures, and developing end-user training materials. ☑ Received a client-sponsored Partnership Award for excellence in developing strong customer relationships to deliver results aligned to organizational goals.
Working with C-level clients (Senior Executive Service and GS-15) in a Dept. of Energy IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed DoE organizational strategy for IT based on market trends and mission-essential customer requirements ☑ Developed and managed a transformational roadmap of 15+ initiatives (ranging from customer care to new systems implementation) to activate DoE agency’s strategic plan and address service delivery goals. ☑ Defined mission and priorities, identified key dependencies and risks, and developed/implemented stakeholder change management plans.
Working with C-level clients (Senior Executive Service and GS-15) in Dept. of Defense IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed implementation of agency-wide, formal project management, including a full project lifecycle, governance structure, dashboard reporting, and training capability. ☑ Led integration of +50 strategic projects to conduct an enterprise-wide functional alignment, defining strategic mission and priorities, identifying organizational dependencies and risks, and developing & implementing stakeholder change management plans. ☑ Monitored and analyzed budget expenditures and planning forecasts for a $36M, two-year contract with over 100 contractors in ten directorates
As a Deputy Program Manager for a DoD IT client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed a +$2M program of 14 transformational projects, covering process improvement, systems engineering, and human capital planning. ☑ Directed the standup of a Program Management Office (PMO) to define and implement enterprise project management best practices and build project management capability. ☑ Led business process reengineering team of four consultants to define, document, improve and implement over 50 key business processes for DoD IT client.
As the Implementation Cutover lead for a Fortune 500 commercial client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Designed and led 35 FTEs in the execution of a data cutover strategy for 24-month phased implementation of a $1.3B SAP transformation initiative. ☑ Trained and supported over 100 domestic and international customer service representatives for post-cutover operations. ☑ Presented with an IBM Service Excellence Award in 2008 for client delivery excellence as well as Top Contributor Awards in 2007 and 2008 for performance rated in the top 5% of all Global Business Services (GBS) consultants.
As a consultant for a Fortune 500 client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed and implemented a quick-turnaround inventory process that utilized existing stock to fulfill custom orders, increasing inventory turnover and enable supply chain cost savings. ☑ Defined and documented 20 key Order Management processes by gathering customer requirements, creating standard operating procedures, and developing end-user training materials. ☑ Received a client-sponsored Partnership Award for excellence in developing strong customer relationships to deliver results aligned to organizational goals.
Working with C-level clients (Senior Executive Service and GS-15) in a Dept. of Energy IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed DoE organizational strategy for IT based on market trends and mission-essential customer requirements ☑ Developed and managed a transformational roadmap of 15+ initiatives (ranging from customer care to new systems implementation) to activate DoE agency’s strategic plan and address service delivery goals. ☑ Defined mission and priorities, identified key dependencies and risks, and developed/implemented stakeholder change management plans.
Working with C-level clients (Senior Executive Service and GS-15) in Dept. of Defense IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed implementation of agency-wide, formal project management, including a full project lifecycle, governance structure, dashboard reporting, and training capability. ☑ Led integration of +50 strategic projects to conduct an enterprise-wide functional alignment, defining strategic mission and priorities, identifying organizational dependencies and risks, and developing & implementing stakeholder change management plans. ☑ Monitored and analyzed budget expenditures and planning forecasts for a $36M, two-year contract with over 100 contractors in ten directorates
As a Deputy Program Manager for a DoD IT client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed a +$2M program of 14 transformational projects, covering process improvement, systems engineering, and human capital planning. ☑ Directed the standup of a Program Management Office (PMO) to define and implement enterprise project management best practices and build project management capability. ☑ Led business process reengineering team of four consultants to define, document, improve and implement over 50 key business processes for DoD IT client.
As the Implementation Cutover lead for a Fortune 500 commercial client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Designed and led 35 FTEs in the execution of a data cutover strategy for 24-month phased implementation of a $1.3B SAP transformation initiative. ☑ Trained and supported over 100 domestic and international customer service representatives for post-cutover operations. ☑ Presented with an IBM Service Excellence Award in 2008 for client delivery excellence as well as Top Contributor Awards in 2007 and 2008 for performance rated in the top 5% of all Global Business Services (GBS) consultants.
As a consultant for a Fortune 500 client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed and implemented a quick-turnaround inventory process that utilized existing stock to fulfill custom orders, increasing inventory turnover and enable supply chain cost savings. ☑ Defined and documented 20 key Order Management processes by gathering customer requirements, creating standard operating procedures, and developing end-user training materials. ☑ Received a client-sponsored Partnership Award for excellence in developing strong customer relationships to deliver results aligned to organizational goals.
Working with C-level clients (Senior Executive Service and GS-15) in a Dept. of Energy IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed DoE organizational strategy for IT based on market trends and mission-essential customer requirements ☑ Developed and managed a transformational roadmap of 15+ initiatives (ranging from customer care to new systems implementation) to activate DoE agency’s strategic plan and address service delivery goals. ☑ Defined mission and priorities, identified key dependencies and risks, and developed/implemented stakeholder change management plans.
Working with C-level clients (Senior Executive Service and GS-15) in Dept. of Defense IT agency: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed implementation of agency-wide, formal project management, including a full project lifecycle, governance structure, dashboard reporting, and training capability. ☑ Led integration of +50 strategic projects to conduct an enterprise-wide functional alignment, defining strategic mission and priorities, identifying organizational dependencies and risks, and developing & implementing stakeholder change management plans. ☑ Monitored and analyzed budget expenditures and planning forecasts for a $36M, two-year contract with over 100 contractors in ten directorates
As a Deputy Program Manager for a DoD IT client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Managed a +$2M program of 14 transformational projects, covering process improvement, systems engineering, and human capital planning. ☑ Directed the standup of a Program Management Office (PMO) to define and implement enterprise project management best practices and build project management capability. ☑ Led business process reengineering team of four consultants to define, document, improve and implement over 50 key business processes for DoD IT client.
As the Implementation Cutover lead for a Fortune 500 commercial client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Designed and led 35 FTEs in the execution of a data cutover strategy for 24-month phased implementation of a $1.3B SAP transformation initiative. ☑ Trained and supported over 100 domestic and international customer service representatives for post-cutover operations. ☑ Presented with an IBM Service Excellence Award in 2008 for client delivery excellence as well as Top Contributor Awards in 2007 and 2008 for performance rated in the top 5% of all Global Business Services (GBS) consultants.
As a consultant for a Fortune 500 client: ‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾‾ ☑ Developed and implemented a quick-turnaround inventory process that utilized existing stock to fulfill custom orders, increasing inventory turnover and enable supply chain cost savings. ☑ Defined and documented 20 key Order Management processes by gathering customer requirements, creating standard operating procedures, and developing end-user training materials. ☑ Received a client-sponsored Partnership Award for excellence in developing strong customer relationships to deliver results aligned to organizational goals.