Dara Duong

Head of Facility Management and Maintenance Solutions at LetsBuild

Brussels Metropolitan Area

About

LetsBuild provides to its clients a great SaaS solution for Facility Management and Maintenance. We help industries to digitalize their day to day fields inspection and audit processes for buildings and assets, create reports and certificates, follow-up tasks completion and monitor the trends. Letsbuild FM&M solution can be integrated to most of the CMMS market leaders and any others valuable company systems, reducing human mistakes in data entries and streamline the related processes. Letsbuild FM&M solution can be connected to sensors to generate alerts and work orders for inspection. LetsBuild is also the leading European SaaS based PropTech house. With >60.000 construction projects in over 30 countries, LetsBuild is a strong choice as partner, when you are looking to automate the Build- and Facility Management Phase By combining deep industry expertise in our Professional Services & Consultancy team, with a cutting edge Cloud Based Platform, we have successfully participated in large digital transformation projects with customers like Bouygues, Besix, Volker, Skanska, IKEA, Danish Government, European Parliament, GlaxoSmithKline and many more. Read more: https://letsbuild.com

Experience

  • Head Of Facility Management & Maintenance Solution at LetsBuild
    Jan 2019 - Present · 7 yrs 6 mos

    Responsible for the LOB P&L - Sales development - Marketing strategy - Product development - Advisory and consulting - Solution Delivery - Partnership development

  • Exquando SA (Full-time · 16 yrs 9 mos)
    • Co-Founder & Owner
      Oct 2009 - Present · 16 yrs 9 mos

    • CEO & Business Unit Director
      Nov 2009 - Nov 2018 · 9 yrs 1 mo

      - Monitor and review project activities and ensure that they are brought to completion within scheduled period of time and budget - Provide effective management to organization’s business activities in order to meet its strategic and financial growth - Build effective relationship with the clients to maintain good revenue increase for the organization - Ensure harmonious environment for working. Responsible for training and mentoring staff; motivating them all for effective performance. Provide objectives to the staff and perform the periodic evaluation. Identify and develop talents. - Analyze and explore market trends; identifying new opportunities - Coordinate with other teams and partners in order to develop new offering - Allocate resources to client project and internal project - Perform day-to-day administrative tasks, such as project planning and review, sales and account management, people management and time management - Identify, negociate partnerships with others companies to create values for Exquando clients. Create and maintain a win-win scheme to ensure the sustainability of the partnership.

    • Board Member
      Oct 2009 - Nov 2018 · 9 yrs 2 mos

  • Manager-ECM Consultant at Capgemini Consulting
    Apr 2008 - Dec 2009 · 1 yr 9 mos

    Responsibilities: • Manging services delivery (consultant, application, infrastructure and procedures). • Roll-out of AGORA (GSK Biologicals Groupware sustem) for GSK Biologicals worldwide (North America, Asia, Europe) • Define and document all GSK Bio processes related to the system (procedures). • Organise, lead and coach trainers and trainees both on system use and GSK Bio procedures and standards. • Audit (system use, consistency with procedures…), manage (changes requests, site deployment…), and drive actions plans (approved by the steering committee group) to create continuous improvement. Accomplishments: • Roll-out of AGORA on 60 projects and more than 10 sites worldwide. • > 2000 users and managers trained and coach worldwide on AGORA system and procedures. • 2 Billions € Capex managed by AGORA which is becoming the GSK Biologicals unique groupware system.

  • Manager-ECM Consultant at Fujitsu Services
    Oct 2007 - Mar 2008 · 6 mos

    GSK Biologicals is one of the world’s leading vaccine manufacturers, supplying around 25% of the world’s vaccines. More than 1 billion of vaccine doses are produced in a yearly basis. To support it important growth GSK Biologicals Engineering organization is asked to supply new production facilities (buildings). More than 3 Billion € of CAPEX has been spent in 5 years. GSK Biologicals is using Agora (Opentext Livelink) to manage the project documentation and collaboration. Delivering project in scope, in budget and in time is a daily objective for all project team members. Responsibilities: • Roll-out of AGORA (Livelink Opentext based) for GSK Biologicals construction projects worldwide (North America, Asia, Europe) • Define and document GSK Bio processes (procedures) • Follow-up of the implement and delivery of projects, team management of 10 consultants • Audit (system use, consistency with procedures…), manage (changes requests, site deployment…), assessment of changes requests and drives actions plans (approved by the steering committee group) to create continuous improvement. Accomplishments: • Roll-out of 60 projects worldwide (North America, Asia, Europe) • Organize, train, coach and support a community of > 2700 users worldwide • Business process design and re-engineering of document management and collaboration management in a construction/pharmaceutical environment. • Implement the right shoring for KPO (knowledge process outsourcing) approach in India for GSK (hire and assess, knowledge transfer, team training and coaching, delivery follow-up, productivity continuous improvement).

  • ECM consultant at Brussels Airport AsBuilt Brussels Airport
    Jan 2006 - Oct 2007 · 1 yr 10 mos

    Responsibilities: • Manging services delivery (consultant, application, infrastructure and procedures). • Roll-out of AGORA (GSK Biologicals Groupware sustem) for GSK Biologicals worldwide (North America, Asia, Europe) • Define and document all GSK Bio processes related to the system (procedures). • Organise, lead and coach trainers and trainees both on system use and GSK Bio procedures and standards. • Audit (system use, consistency with procedures…), manage (changes requests, site deployment…), and drive actions plans (approved by the steering committee group) to create continuous improvement. Accomplishments: • Roll-out of AGORA on 60 projects and more than 10 sites worldwide. • > 2000 users and managers trained and coach worldwide on AGORA system and procedures. • 2 Billions € Capex managed by AGORA which is becoming the GSK Biologicals unique groupware system.