Dubai, United Arab Emirates
With more than 13 years of experience in McDermott Middle East – Marine Diving Department (Dubai, UAE), a good comprehensive knowledge of Administrative Support /Clerical, Document Control procedures, Managing files, Handing monthly Payroll with a strong interpersonal and communication skills has been accomplished. Being dynamic, qualified and well experienced I am aiming to be a part of an organization where I can demonstrate my communication skills as well as leadership and management qualities in order to contribute towards the growth and well-being of the organization.
• Responsible for monthly Payroll and submit on timely manner. • Maintain records of all crew on board and Track all personnel on the Payroll system to ensure they are paid correctly and on time. • Arrange for Visas, Seamans book, OGUK, Diving medicals and any trainings when required. • Ensure that personnel files and all certification are kept up to date and are uploaded in the system. • Check availability of crew and Plan vessel crew rotation. Ensure they have valid "Certificate of Competency" with all valid courses. • Send contracts to the Offshore Personnel and Provide information about policies, job duties, working conditions, Disciplinary Actions, wages and opportunities for promotion and employee benefits • Provide efficient and accurate logistical and Manage Travel arrangement of the mobilization and de-mobilization of the offshore staff, including arranging cost effective travel (Including Their Meet and Assist, Flights, Hotel Bookings, Dubai / Saudi /Doha visas, Gate passes, Port passes, Lunch Coupons, Invitation letters, Letter of Appointment and Travel NOC). • Make necessary arrangements for Business travel as per request and update on back charge well in advance. • Submit and reconcile expense reports such as petty cash, International expenses Claims, telephone bills, Salary Advance. • Manage with the annual budget preparation for the department and send budget report every month and maintain all records. • Handling office tasks, such as electronic filing, generating reports and presentations, setting‐up meetings, and reordering office supplies. • Arranging and organizing meetings, booking conference rooms, taking care of external events and conference facilities • Generate / prepare Reports - Daily, Weekly, Monthly Basis. Create MCC’s. • Follow up on staff leave applications to ensure up to date information. • Perform data-entry, recording, printing and filing duties
• Responsible for maintaining all aspects of the site quality management. Supervising all regulatory compliance activities and helping to enforce quality assurance policies and best practice principals covering the safety, design and inspection. • Ensuring that all QA Tests are carried out on time and in full. • Making sure that all QA records, data & information are available to managers. • Distribute the Inspection reports to the concerned person. • Update the Inspection report register. • Ensuring non-conforming products are identified and placed on restriction. • Direct responsibility to ensure efficient and accurate administration and data input associated with Diving Division planned maintenance • Direct Report to Senior Administrators, Managers, technicians • Direct report to International QA Supervisor and Technical Managers. • Direct responsibility for compiling system certification prior to, and during, mobilizations • Direct responsibility for coordination, tracking and archiving equipment certification and documentation. • Direct responsibility for obtaining and collating weekly maintenance reports from all offshore worksites • Direct responsibility for day-to-day administration of the Planned Maintenance System for all Diving system. • Provide support and guidelines to junior colleagues. • Introduced a variety of improvements and protocols to support greater efficiency and excellence throughout the administrative function. • Created databases and spreadsheets to enhance inventory management and reporting accuracy, devised office systems to deal with paper flow, and standardized department filing system.
• Respond to incoming calls from customers and give them the right answers and directions • Give accurate direction and support to team leaders to facilitate successful completion of organization’s targets and performance goals • Carefully identify problems that might arise from operations with the use of ethical procedures and professional judgment • Make use of proven business techniques in the identification of lapses and loopholes in the organization’s customer service department and recommend better strategies that will yield better results • Liaise with other trainers/training departments to ensure that employees are very knowledgeable about work ethics and latest trends obtainable in the business market to obtain better results
• Keep track of assigned accounts to identify outstanding debts. • Plan course of action to recover outstanding payments. • Locate and contact debtors to inquire their payment status. • Negotiate payoff deadline or payments plans • Investigate and resolve discrepancies. • Update account status and database regularly, • Alert superiors of debtors unwilling or unable to pay when necessary
• Perform the delivery tasks and pick-up of customer material in a polite, resourceful and professional manner • Check on the loading / unloading of a delivery truck • Ensure documents are delivered and entered accurately • Coordinate of incoming and outgoing mail • Communicate with main office • Provide basic customer service by giving required information • Maintain delivery records