Netherlands
I am a COO and Operations Leader who specialises in turning ambitious vision into scalable reality. With a background in both EdTech and HealthTech, I focus on building the commercial and operational engines that allow SaaS companies to grow rapidly without breaking. Currently, I am scaling Autoscriber from the ground up, overseeing the transition from pilot to practice. My focus here lies in structuring Enterprise Sales, ensuring strict information security (ISO 27001), and optimising the commercial operations required to bring AI-driven documentation to healthcare. Previously, I managed the complex post-merger integration of the operational teams at Springest into Studytube, harmonising processes to ensure a unified commercial strategy. I bridge the gap between product innovation and commercial execution—whether that means closing high-value enterprise deals or implementing rigorous compliance frameworks. I describe myself as a "professional, upbeat, and nerdy" leader. I rely on data to drive efficiency, but I never lose sight of the human element behind the operations, with people skills at the core of what I do. Core Competencies: Commercial Scaling • Enterprise Sales • ISO 27001 & Governance • people management • SaaS Operations
Autoscriber is an automation tool for healthcare professionals. We mainly focus on automating the clinical documentation flow for healthcare professionals. During my time, so far, we've grown from 3 to 23 employees with paying customers in the hospital, clinics, mental health and GP space, in 5 countries. • Lead overall operations with focus on scaling the organisation and ensuring sustainable growth. • Oversee legal and compliance, including ISO 27001, NEN 7510 and ISO 13485 certifications. • Direct Enterprise Sales with Hospitals and Clinics. • Drive recruitment, hiring, HR, and Learning & Development initiatives. • Shape company culture and ways of working, aligning with values and long-term vision. • Implement and monitor OKRs to translate strategy into tactical execution. • Manage and coach teams, fostering professional development and high performance. • Ensure successful delivery of product solutions to healthcare professionals.
Studytube is an online learning platform and LMS/CMS for small to medium sized enterprises. Next to that they have an extensive marketplace for learning products. I worked at Studytube after their acquisition of Springest. • Managed a team of around 30 direct and indirect reports, ensuring strong performance and professional growth. • Oversaw HR responsibilities linked to people management, including recruitment, onboarding, and development. • Defined and executed strategy and tactics for the Marketplace Supply and Services division. • Successfully grew the marketplace in both user base and supplier network, driving measurable business expansion.
Springest is an independent learning platform that helps individuals and organisations find, compare, and book the training and education that best fits their needs. By connecting learners with thousands of courses and providers, Springest makes professional development more accessible, transparent, and tailored to personal and organisational growth. • Led operational teams with responsibility for delivery, process optimisation, and organisational effectiveness. • Managed and developed the Customer Success team, ensuring high levels of client satisfaction and retention. • Oversaw HR-related tasks within the operations function, including recruitment, onboarding, and staff development. • Defined and implemented operational strategy and tactics in line with company objectives. • Streamlined internal processes to improve efficiency and scalability across the organisation. • Collaborated with cross-functional teams to align operations with product and commercial priorities.
Supertrainer is a training and coaching bureau for soft skills. • Co-founded and built a training company focused on soft skills development. • Designed and created training materials tailored to diverse learner needs. • Delivered training sessions and workshops, combining group facilitation with individual coaching. • Provided one-to-one coaching to support personal and professional growth. • Took responsibility for sales activities, from prospecting to closing deals, driving business growth.