Burlington, Wisconsin, United States
An integrity driven motivator that leads people passionately and manages tasks efficiently with over ten years of leadership and management experience gained both wile in the Army and after service. Focused on providing the highest level of customer service possible by supporting my product in any capacity that I can. Comfortable with public speaking and passionate about the professional development of myself and others. Proficient with Microsoft Office suite, detail oriented and willing to take on continued education for professional development as well as personal growth.
• Develop and maintain productive and effective relationships with key accounts within assigned territory that had previously not been established • Travel to dealers and end users to promote product, visit with purchasers and establish myself as the face of the company in order to build faith in my customers • Established a series of dealer networks to provide products to end users while also selling direct to end users if no dealers are present in the area • Support the customer with product knowledge, pricing and activities consistent with company objectives. • Increased territory sales from $1.2 million in 2018 to over $2.5 million current sales for 2019 • Train and continually mentor 3 new inside sales representatives while expanding assigned territory in the absence of an inside sales manager • Forecast product based on expectations of market growth within the industry to accurately maintain a balanced level of inventory • Recognized for territory expansion beyond expected market penetration by being given additional territory to introduce product into after only 6 months as an account manager
• Introduce new processes and training to ensure sales programs are successful across sales teams and other departments throughout the company • Oversee the training and day-to-day operations of inside customer service representatives. • Daily operation of computerized management inventory system to accurately quote product price and availability to customers, enter and track orders and shipment status for a team of outside salesmen • Collaborated with production and sales managers to ensure order deadlines are met on time. • Constantly communicated with traffic control to ensure shipments are pulled and shipped. • Emphasized corporate goals to sales team and track daily to ensure the goal is achieved
• Answer emergency situations quickly, assess conditions, and act appropriately to contain fires, prevent escalation and assess patient needs and provide life support services during medical emergencies. • Maintain updated knowledge of safety guidelines, firefighting techniques, treatment protocols, response requirements, and quality assurance procedures. • Assist with equipment inspection and maintenance to ensure 100% readiness.
• Order needed product to ensure customer requests and popular demand quantities were fulfilled • Focused on date management of product to keep fresh product stocked and while phasing out less popular items for new product • Communicated openly with management as to needs and requirements to successfully maintain the department • Worked with outside vendors to set up displays for product demos during peak operating hours to promote new products