Milwaukee, Wisconsin, United States
Current Master of Science Information Security student at University of Wisconsin – Milwaukee. Experienced IT professional with hands-on expertise in end-user support, networking, systems administration, and security fundamentals. Energetic and enthusiastic with outstanding analytical thinking, communication, leadership and organizational skills. Ability to Implement and maintain server operating systems. Proven ability to troubleshoot complex hardware and software issues in enterprise environments while maintaining high customer satisfaction. Bilingual in English and French, adaptable, detail-oriented, and committed to continuous professional growth in information technology. Seeking a fulltime IT Security opportunity.
• Provide hardware/software support services to onsite client including break/fix • Implement virus detection and eradication procedures • Diagnose end-user system failures and implement repair solutions • Assess printer and other peripheral device failures and implement repair solutions • Troubleshoot network devices in order to ensure connectivity from the PC to the Network
• Conducted research for the target market and comprehensive lists of leads • Managed the prospect database to ensure the validity of each prospect record to enable efficient and effective outbound sales and marketing activity • Managed data in a CRM and created sequences • Analyzed outreach activity and campaigned progress to draw conclusions • Developed suggestions for data improvements • Communicated and collaborated with client and their internal sales team
• Operated forklift • Worked in blending room in teams of 2 or 3 • Dumped 50# bags routinely into blender following SAP recipe • Maintained supplies for room and room cleanliness • Interpreted production schedule in chronological order to determine next process order to run and maintain leads on lines to prevent downtime • Entered computer data accurately into SAP • Securely transported finished goods and raw materials between the receiving docks, storage areas, production, packaging, warehouse and the shipping docks • Moved and transferred ingredients by hand, cart, pallet jack, or forklift • Moved products from warehouse to production area • Utilized a computer and RF Scanner to track products, materials and shipments • Helped to ensure production needs were met with regard to quality, GMP’s and safety • Staged all blending batches following positive release procedure, filo dates, and special instructions noted for products that contain boxed ingredients • Supplied blenders with batches on an as needed basis • Maintained sanitation level in the staging area at all times • Reported food safety and quality problems to personnel with authority to initiate action