Houston, Texas, United States
As a Deskside Support Architect at ConocoPhillips, I design and support end-user computing solutions that deliver secure, efficient, and seamless technology experiences across the organization. I leverage a strong technical foundation and problem-solving mindset to optimize workflows, enhance IT performance, and provide high-quality support to users at every level. In addition to my IT expertise, I bring experience in E-commerce Management, Marketplace Coordination, and Sales, where I optimized online marketplace operations, collaborated with vendors, and drove revenue growth. This diverse background allows me to combine technical skills with a customer focused, results driven approach. I hold a Bachelor of Science in Human Nutrition & Foods from the University of Houston, which complements my analytical mindset and understanding of performance and wellness. I am passionate about technology, overall growth, and continuous improvement.
Acts as an elevated, second-tier, technical support to ~2,000 end-users and ~15 administration executives Handles the deployment, inventory, and disposal of equipment while concisely collaborating with multiple departments to ensure a precise workflow and equipment life cycle