Markham, Ontario, Canada
• Social Media/PR Coordinator - Facebook, Twitter, direct emails and retailer contact • Assisted in planning advertisements with marketing team • Communicated with various commercial leaders such as Walmart, Target, BestBuy • Processed customer transactions • Handled customer inquiries via phone or email
• Worked in a fast-paced environment which allowed me to constantly interact with customers to assist and find out their needs • Handled customer’s cash, debit, and credit transactions • Used excellent organizational skills to ensure high standards and efficiency • Ensured daily maintenance and housekeeping of stockroom
Front Desk Agent June 2012- Oct 2012 • Checked in and out guests • Responsible for checking and updating the guest ledgers • Assisted with translations with non-English speaking guests • Handled guest’s cash, debit, and credit transactions • Effectively completed multiple assigned tasks improving multitasking and organization skills Chef Station Sept 2009 – April 2010 • Provided guests with assistance at the front desk during the check-in and check-out processes and throughout their stay • Used multitasking skills to effectively manage kitchen stockroom, ensuring the placement of required orders under tight deadlines • Operated “Chef Station” in the dining room
• Served in a fast-paced environment with over 100 customers daily • Provided diligent customer service, ensuring accommodation of customer requests whenever possible • Experience provided me to work in a team and excel in a diverse environment