New York, New York, United States
Detail-oriented office management professional with extensive experience in executive support, operations, and event coordination within corporate and retail environments. Seeking to leverage my organizational skills and strategic planning abilities in a dynamic administrative or operations role.
Responsible for ensuring daily space readiness and acting as the first point of contact for employee questions and needs within their assigned zone or building. This role involves customer service, maintaining a clean and organized workspace, and assisting employees with various tasks.
Streamlined cross-functional collaboration and established a productive work environment by enhancing team efficiency and communication. Provided exceptional support to wholesale, marketing, and Australian teams for seamless operations, accurate employee records, and optimal healthcare benefits. Managed retail operations, including tax filings, business license renewals, and record-keeping to ensure compliance and accuracy. Served as an Executive Assistant, managing complex calendars, scheduling meetings, coordinating travel arrangements, and preparing reports for senior leadership. Facilitated high-level communications, ensuring timely responses and effective prioritization of executive tasks. Drafted correspondence, organized confidential documents, and acted as a liaison between executives and internal/external stakeholders.
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Directed all aspects of café operations, ensuring exceptional customer service, streamlined workflows, and adherence to high-quality standards. Supervised and coached staff on proper food preparation, beverage crafting, and health and safety regulations to maintain compliance and consistency. Managed employee scheduling, shift coverage, and performance evaluations to optimize labor efficiency and foster a positive team environment. Oversaw inventory control, supplier relationships, and procurement of perishable and non-perishable goods to prevent waste and control costs. Implemented cost-saving measures, tracked sales trends, and developed innovative promotional strategies to drive revenue growth and enhance customer engagement. Maintained equipment functionality, organized maintenance schedules, and ensured a clean, welcoming café environment to support seamless daily operations.