Greater Cheltenham Area
I help global enterprises deliver the outcomes their transformation programmes depend on: lower structural cost, faster cycle times, and more productive workforces—at a scale only possible with AI. I work with organisations modernising complex journeys across IT, HR, Finance, and Operations. My focus is simple: turn their existing ServiceNow investment into an autonomous layer that resolves issues, completes workflows, and removes friction without human effort. The impact speaks for itself. Moveworks customers routinely achieve results that matter at board level: • 50%+ faster resolution across global IT and HR operations • Up to 90% automation of previously manual tasks • Millions in annualised savings through contact avoidance & accelerated workflows • Improved colleague experience across populations of 100k+ employees These outcomes map directly to the pressure many organisations are under today—multi-year efficiency mandates, cloud modernisation, restructuring programmes, and aggressive digital-first agendas. My role is to translate those strategic goals into measurable value within the first 90 days, and scale impact across the enterprise without replatforming or disruptive change cycles. I bring a background as CEO, CRO, and enterprise AE, with a track record of consistent overachievement—120% to quota in ’24 and multi-million ARR wins at Dyson, Capital One, Wells Fargo and others. My approach is outcome-driven, calm under pressure, and grounded in strong deal hygiene: clear qualification, executive multithreading, predictable next steps, and hands-on solution work. If you're building a modern operating model on ServiceNow and looking for meaningful results—not theatre—I’m always happy to compare notes and share playbooks that have worked in some of the world’s most complex environments.
I partner with executive leaders at large financial services institutions to drive measurable efficiency and productivity gains using Moveworks’ agentic AI on the ServiceNow platform. I focus on high-volume, enterprise service environments, where AI can materially reduce cost-to-serve and improve employee experience across IT, HR, Finance, and Procurement. My role is to move organisations quickly from intent to impact—aligning AI adoption to broader cost-optimisation and transformation programmes. Typical outcomes include 30–40% automation of Tier-1 tickets, multi-million-dollar annual cost avoidance, and the ability to absorb growth or demand spikes without adding headcount—often delivering ROI within the first 30 days post go-live, even in highly regulated environments.
Hyperscience revolutionizes how organizations unlock the value of back-office data by automating traditionally manual, end-to-end processes. This delivers substantial cost savings—often millions of pounds—while reducing critical service delivery times, like insurance claims and customer onboarding, from weeks to hours.
Diffblue is spun out of Oxford University and is using AI to revolutionise the way software is created, making development teams wildly more productive
Companies that focus on customer experience see better financial performance and more satisfied customers than competitors. In recent years, most organisations have invested large sums in digital transformation programs. Digivante ensures its customers get the business outcomes they invested in by delivering high speed testing and user experience solutions at massive scale. Through our global community of 55,000 expert testers across 149 countries, we can ensure your digital presence works in every country on every major device. We are capable of delivering 90 man days of testing in just 72 hours and conducting in the wild usability research across your key customer demographics in any country. This provides our customers significant competitive edge that results in increased online revenue & customer satisfaction. This is evidenced by a FTSE 100 insurance company obtaining an increase of 89% in mobile conversions since using our testing services. In terms of instant ROI when working with one well known jewelry retailer just one of the issues we identified was costing them £30,000 every week.
A world leader in delivering best in class digital experiences that help our customers keep their customers. My role involves working with potential customers to analyse and understand their business. By taking a big-picture view I then build a long-term strategy on how they can deliver much better experiences to their customers at every stage of the lifecycle. This delivers more happy customers and competitive edge for my clients. In my time at Sitecore I have worked on numerous successful digital transformation projects for customers as diverse as Bupa, Nationwide, Monarch Airlines, Sage, Inchcape, Capita and numerous others. One such example of a successful project delivered a 5% increase in the number of new customers, whilst the average spend for existing customers increased by £10.5m in the first 6 months.