Edwards, Colorado, United States
• Certified Professional of Occupancy in the HUD 4350.3 Rev 3 regulations • Fair Housing Compliance Certified through Affordable Housing Management Association • Low Income Housing Tax Credit (LIHTC) Compliance Certified • Trained in green management and energy conservation techniques and programs • Advanced accounting skills through professional and educational background
Solely managed a 72-unit Section 8 HUD subsidized housing complex maintaining compliance which enabled continual funding to the housing authority. Actively maintained tax credit files for investors ensuring maximum tax savings throughout the recovery period. • Scheduled maintenance work orders based on priority, improving the quality of the property for the residents • Engaged and executed new, exclusive vendor contracts resulting in expense budget savings • Oversaw the installation of a playground and basketball area for the children of the community
Managed and expanded the long-term rental program for the homeowner’s association and out of town property owners. • Marketed and expanded the program from 30 year-round condo rentals to 45 year-round rentals increasing HOA revenue by 50% • Coordinated remodels on vacant units increasing the marketability of the property rentals • Monitored and performed all accounts payable and accounts receivable functions for the HOA
August 2007-April 2008 and October 2009-April 2010 • Manage at team of employees answering customer inquiries • Resolve customer complaints • Actively sell season passes and daily lift tickets • Schedule ski school reservations
• Process homeowner claims • Review policy language and explain detail to policy holders • Assist field adjusters during busy times with property inspections • Flag suspicious claim and alert the legal department