Daniel Murray

Operations Officer - Ryanair

Bettystown, County Meath, Ireland

About

Flight Operations Officer at Ryanair, I do my part to keep every flight safe and on time through real-time weather analysis, aircraft-performance monitoring and crew-duty management, working closely with pilots and ground teams to solve operational issues and handle emergencies when they arise. Marketing graduate from the National College of Ireland and earned places on both the Dean’s Honours List (2020/21) and the School of Business Academic Honour Roll (2021/22). Year 1/2 of the programme combined strategic and analytical marketing training—from Brand Management and Emerging Technologies to Digital Marketing, Market Research and Marketing Strategy. Project Management and my Capstone Project was the focus of my final year—giving me a strong foundation in data-driven decision-making, communication and project delivery.

Experience

  • Operations Officer at Ryanair - Europe's Favourite Airline
    Apr 2023 - Present · 3 yrs 3 mos

  • Community Manager at TBWA\Dublin
    Jun 2023 - Sep 2023 · 4 mos

    As an always-on community manager for TBWA, I work with a number of brands including Burger King, SuperValu, Centra, and Glenveagh Homes. I am responsible for actively monitoring and engaging with the online community of these brands across various platforms. I work to foster positive relationships, address customer inquiries and concerns, and promote brand loyalty. Through strategic communication and content management, I aim to build strong connections with the community, drive brand awareness, and ultimately contribute to the overall success and reputation of these companies.

  • Cargo Agent (Administrative) at Worldwide Flight Services (WFS)
    Jun 2019 - Apr 2023 · 3 yrs 11 mos

  • Social Media / Marketing Manager at Clean Step Ltd
    Sep 2021 - Mar 2023 · 1 yr 7 mos

    As the Social Media/Marketing Manager at CleanStep, my role involved creating engaging content and managing multiple platforms to increase brand awareness and reach new customers. I utilized analytical tools such as Google Analytics and Shopify Analytics to measure the success of campaigns and adjust strategies accordingly to optimize performance. Additionally, I played a major role in the daily operations of the business.

  • Customer Advisor at Tesco
    Aug 2016 - Oct 2018 · 2 yrs 3 mos