Daniel "Müller"​ Milner Resel

CIO - Chief Information Officer -.- Executive MBA.

Greater Madrid Metropolitan Area

About

• IT transformation & evolution. Digitalization of "old-style tech" firms. • Deeply undestarding the technological needs of the organization & solving the gap between business & IT. Ensure IT to cover all the internal and external needs in its strategic plan.. • Lead IT Infraestructure & Systems teams to deliver outstanding support to students & employees. Manage operative teams: planning, capacity, resources & forecasting. • IT Strategy implementation: tactical side. Development and execution of the technology plan at S/M/L terms, all aligned with predefined strategy. • Ensure maximum availability of the technology that support the business. Proposal offering IT products and solutions.

Experience

  • Global Chief Digital/Technology Officer (CISO/CTO). Head of Digitalization. at Universidad Europea
    Jan 2023 - Present · 3 yrs 6 mos

    -. Corp de un vistazo: 288M$/y; 84M$/y EBITDA; 3800 empleados. Sector: educación universitaria & postgrado. Fondo: Permira. EQT. -. Internacionalidad (marca comercial): España (Universidad Europea; Centro Estudios Garrigues; IADE; Real Madrid), Portugal (Universidade Europeia; IPAM; IADE). Alta densidad sites ciudades dos países mencionados (Madrid, Islas Canarias, Valencia, Lisboa & Oporto) -. IT Team gestionado: 35 internos + >80 externos. -. IT budget: >14M€/y OPEX + >15M€ CAPEX (2024) -. Reporte dentro organización: CIO corp. CEO corp. Varios diferentes momentos de tiempo. -. Principales funciones de reporte en IT: Coms, Cyber, Infraestructura, EUS, IT PMO, O365, IT finance (budget), aplicaciones no acádemicas, aplicaciones académicas, dato, IA, integraciones -. Principales ecosistemas desplegados: ERP (Oracle ERP; Peoplesoft), HCM (Oracle HCM), LMS (Canvas), CRM (Salesforce; Wallmeric), IVR sales (8x8; Genesys), EDR (Microsoft), migración infraestructura (Azure. Aws), Hyflex educación híbrida

  • Member at Beta Gamma Sigma
    Jul 2016 - Present · 10 yrs

    BGS is an organization that awards top students enrolled in business school programs accredited by AACSB International - The Association to Advance Collegiate Schools of Business. Only students in the top 20% of their class are eligible for membership in BGS.

  • CIO global. Director tecnología corporación. at AMIR
    Nov 2021 - Jan 2023 · 1 yr 3 mos

    -. Corp at a glance: Priv M$/y REVENUE; PrivM$/y EBITDA; Priv staff. -. Corp de un vistazo: PrivM$/y; PrivM$/y EBITDA; Priv empleados. -. Sector: educación postgrado/oposiciones. Fondo: GSquare. -. Internacionalidad (marca comercial): España (AMIR; IFSES), Portugal (APNA), Francia (ISSO, EDA), Italia (ACCADEMIA MEDICI), Polonia (AMIR), USA (AMIR USML), Costa Rica, México, Colombia, Ecuador, Perú (AMIR todos LATAM). -. IT Team gestionado: 15 internos + 22 externos. -. IT budget: >1,5M€/y OPEX + >2.2M€ CAPEX (2022) -. Reporte dentro organización: CFO corporativo -. Principales funciones de reporte en IT: Coms, Cyber, Infraestructura, Desarrollo, servicios a usuario final, oficina de proyectos IT PMO, O365, IT finance (budget) -. Principales ecosistemas desplegados: ERP (Business Central), SIS (Classlife), LMS (Blackboard), CRM (Salesforce Pardot), IVR sales (Aircall), WAF (Imperva), EDR (Tehtris), migración infraestructura (Azure), vídeo interactivo (Vimeo), PowerBI.

  • Universidad Europea (5 yrs 8 mos)
    • CTO Iberia. Director tecnología España & Portugal.
      Apr 2016 - Nov 2021 · 5 yrs 8 mos

      • Management of a budget of >6M and 19 people in different campus & offices: Madrid, Canary Islands, Valencia, Lisbon & Porto. • Reporting to the CIO of Spain & Portugal. • Goals: - Unification of IT Spain & Portugal, building a regional framework - Support the P&L growth adding outstanding technology processes. Increase revenues by maximizing the operating margin. - Redefine and implement all our IT services portfolio in order to achieve the upper level. - Create a new business model inside our organization. ITaS, IT industrialization. - Identification of challengers. Mitigation of strategical risks. & unclear expectations - Improve communications between IT and "the business". IT supports business. • Functions. - Pack Service Management (KPI's; Control dashboards; Helpdesk; Renting; End users support; Licensing; Maintenance; Gold imaging; Audiovisuals) - Pack Delivery (Networking electronics; Non-networking electronics; Cloud; Datacenters; Hosting; Telecommunication networks; IT part of civil works; Telephony systems; Contact Center; Backup; Office365) - Pack Project Management delivery (budget, scope, timelines & team composition & skills.) - Pack Cibersecurity - Pack Compliance (IT-GRC compliance. Resource's permissions. Audits.) - Pack Research & Development. - IT FP&A (Providers management; IT purchases) - IT innovation. Digitalization. IT strategy & implementation of this strategy. • Core IT projects 2016, 2017, 2018, 2019: please take a look at attached slides in my profile

    • PMO Iberia. Project management office España & Portugal.
      Oct 2019 - Dec 2020 · 1 yr 3 mos

    • FP&A IT Iberia.
      Oct 2019 - Dec 2020 · 1 yr 3 mos

  • IT Manager. Networks & Logical Security Manager (Telefonica Compras Electrónicas) at Telefónica
    2011 - Apr 2016 · 5 yrs 4 mos

    - Elaboración & gestión de proyectos. Herramientas de elaboración de proyectos. Capacity planning incluidos los trabajos de plataformas armonizadas. Planificación de tiempos y recursos. Presentación de Proyectos. Coordinación con el cliente y los departamentos de sistemas de información que sean necesarios. Seguimiento del proyecto. Gestión de Paso a Producción de los proyectos - Arquitectura, administración, troubleshooting, planificación, gestión & monitorización de red de Comunicaciones. - Arquitectura, administración, troubleshooting, planificación, gestión & monitorización de red de Accesos. - Análisis de vulnerabilidades.