Adelaide, South Australia, Australia
I am a graduate from Flinders University. Successfully completing a combined Bachelor of Computer Science and Behavioural Science, I deliver a unique skill set that blends technical expertise with an understanding of human tendencies. Throughout the duration of my studies, I worked multiple jobs in retail and hospitality, which honed my customer service skills and time management. I also worked in environments fostering friendly relationships in order to work efficiently as a team. Furthermore, my experience in placements and internships built my confidence in conversing with internal and external stakeholders to deliver measurable solutions. I thrive in environments where collaboration and creativity are encouraged. As a Data Graduate at RAA, I am excited to apply myself in my role over the next 18 months.
18-month role in which I will be rotating through departments to gain experience in various areas of the business
Handle and resolve customer complaints in an efficient and empathetic manner Uphold IKEA standards when interacting with customers Contribute to a positive shopping experience for customers Meet KPIs whilst working in a fast-paced environment
Liaised with internal and external stakeholders to support processes associated with the administration of a wellbeing program. Maintained work quality standards through interactions. Undertook word processing and accurate data handling and entry into information systems.
Verbally welcomed customers upon their entrance to contribute to the friendly atmosphere. Ran food and served drinks, as well as took orders via the POS system. Generally cleaned the tables and bar area to ensure hygiene was upkept.
Guided and engaged with university guests around campus on Open Days and family-friendly events to promote the university. Also assisted with the set-up and pack down of events, as well as answered any questions about the student experience at Flinders.