Daniel Hikel🚀

Digitale Erlebnisse, Agentic AI Platform - die Ihre Kunden lieben werden | AI Orchestration Platform | Speaker / Agentic AI / Digital Transformation / Expert eCommerce & Customer Experience / Views are my own

Berlin, Berlin, Germany

About

#sales #empowering #team #growthbusiness #leading #ecommerce #cx #cms #omnichannel #marketing #campaign #cx

Experience

  • Optimizely (8 yrs 10 mos)
    • General Manager DACH
      Jul 2020 - Present · 6 yrs 1 mo

      Digitale Erlebnisse, die Ihre Kunden lieben werden! Erstellen Sie herausragenden Content, erweitern Sie Ihr E-Commerce und optimieren Sie die Erfahrungen Ihrer Kunden durch grenzenlose Experimente - alles mit der führenden und vollständig zusammenstellbaren Plattform für digitale Erlebnisse von Optimizely. Wir sind Optimizely. Wir bei Optimizely haben es uns zur Aufgabe gemacht, Menschen dabei zu helfen, ihr digitales Potenzial auszuschöpfen. Mit unserer führenden Digital Experience Platform (DXP) rüsten wir Teams mit den Werkzeugen und Erkenntnissen aus, die sie benötigen, um neue und neuartige Wege der Gestaltung und Optimierung zu beschreiten. Wir erfinden das Marketing neu und ermöglichen Marketingfachleuten grenzenlose Innovation durch sichere Inhaltserstellung, umfassende Zusammenarbeit und Kundenvorausschau. Optimizelys mehr als 900 Partner und fast 1.500 Mitarbeiter in Niederlassungen rund um den Globus sind stolz darauf, mehr als 9.000 Marken, darunter Toyota, Santander, eBay, KLM und Mazda, dabei zu helfen, ihren Customer Lifetime Value zu steigern, ihren Umsatz zu erhöhen und ihre Marken zu vergrößern.

    • Head of Sales DACH
      Oct 2017 - Present · 8 yrs 10 mos

      1. Dedicated to Digital Experience Episerver is consistently ranked by industry analysts as a market leader and is committed to continual investment in product and service improvements. Building on a rock-solid cloud platform and global content delivery network, Episerver’s 5,000 customers representing 8,000 brands globally can innovate without disruption. 2. Advanced Personalization Episerver’s AI-based personalization allows automated and dynamic targeting of individuals based on behavior and intent. Episerver customers immediately serve their end-customers with seamless 1-to-1 experiences, without having to build complex rules or hire a data scientist. 3. Built for Speed Episerver is deployed and operational faster than all other business-grade competitors. Episerver customers benefit from a recurring time-to-value, reduced switching costs, and a faster route to customer happiness. 4. Simplicity of Service Episerver reduces complexity through automation and thoughtful design, always aiming to under-promise and over-deliver. Episerver’s customers benefit from a single access point across all capabilities, a simple and fair pricing model, and an extremely intuitive user interface. 5. One Platform with Extensibility Episerver’s unified content and commerce capabilities are surrounded by thoughtful integrations and 800 passionate partners. Episerver customers offer a completely seamless buying experience to end-customers, all through the buying journey, and however they want to engage.

  • Account Executive | Customer Engagement Solutions - Digital Analytics - Silverpop - Xtfify at IBM Deutschland GmbH
    Jul 2011 - Oct 2017 · 6 yrs 4 mos

  • Sales Director at WiredMinds AG
    Feb 2007 - Jun 2011 · 4 yrs 5 mos

    Leading software company for web-analytics, lead generation and process management

  • Assistant to the board at PPSmed Clinical Engineering GmbH & Co KG
    Aug 2005 - Jul 2006 · 1 yr

    Medical Software Start-up with software components to optimize clinical pathways in hospitals.

  • CEO at Combax AG
    Jan 2000 - Mar 2004 · 4 yrs 3 mos

    Company for outsourcing the e-commerce process of `traditional` companies. Providing data center, logistics, warehouse and call-center for all relevant e-commerce processes. (40 employees, 8 Mio. EUR revenue.)