Richardson, Texas, United States
Talent Acquisition leadership and International Recruitment
Key Responsibilities - Managed the Global Vendor Management Program and Operations, ensuring seamless execution and efficiency. - Supported business needs for over 4,000 contract labor hires annually across multiple global locations. - Focused heavily on operations in key geographies, including the USA, India, and EMEA regions. - Enhanced vendor performance by implementing and driving strategic Key Performance Indicators (KPIs) to ensure efficiency and accountability.
Key Responsibilities - Oversaw a remote team of 15 Talent Acquisition professionals, supporting diverse internal contingent project teams within the Healthcare Payor and Provider space. - Managed a remote team of 2 dedicated to facilitating cross-country transfers. - Developed and defined comprehensive recruitment processes while managing internal stakeholder expectations.
Key Responsibilities - Directed onshore and offshore recruitment teams to ensure efficient operations. - Oversaw staffing for engineering, software development, and testing projects, meeting tight deadlines. - Led sales and executive hiring efforts across the USA, ensuring alignment with organizational goals. - Managed expectations and built strong relationships with internal and external key stakeholders. - Maintained and fostered external client partnerships within the Carrier Services division, including major clients such as Cisco, Nokia, ALU, and Ericsson. - Designed, implemented, and operated innovative strategies such as the Recruitment Incentive Scheme, TL9000 Recruitment Management Operational Procedure, and Talent Acquisition Strategy.
AIRCOM is a UK-based independent provider of network and data management tools and services. It specializes in end-to-end network planning, sharing, outsourcing, and OSS optimization for IP and cellular networks, with operations in 14 countries worldwide. Key Responsibilities - Directed a workforce of over 120 external contract employees and led a 3-member recruitment team. - Designed and implemented technical advertising campaigns and recruitment strategies. - Managed international visa processes (H1B, L1, E2) and ensured compliance with local, national, and international employment laws, including EEO regulations. - Supervised and monitored accounts exceeding $14M USD annually.
- USA Group Operations Manager February 2006 – October 2009 - EMEA Technical Group Account Manager October 2003 – February 2005 - EMEA Technical Group Account Executive October 2000 – February 2003 Key Achievements - Specialized in international technical recruitment across telecommunications, IT, software development, and mainframe industries. - Fostered and strengthened client relationships to secure additional business and improved profit margins. - Strategically identified niche markets, focusing on high-value clients within these sectors. - Successfully managed annual revenue of $6M USD.